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            • SoftwareCW

              1321 Upland Dr., Ste. 9743 Houston, TX 77043-4718

            Business ProfileSoftwareCW

            Computer Software

            Contact Information

            1321 Upland Dr., Ste. 9743

            Houston, TX 77043-4718

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            Email this Business

            Customer Reviews

            3.33/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            SoftwareCW is a growing provider of computer software for personal, business, governmental and educational institutions. Headquartered in Texas, SoftwareCW offers many of the latest and popular software titles at deeply discounted prices. Whether you need one piece of discontinued software or deep quantities of mainstream software, we are committed to offering you extraordinary customer service and making your software purchase an enjoyable experience.

            Business Details

            Location of This Business
            1321 Upland Dr., Ste. 9743, Houston, TX 77043-4718
            Email this Business
            BBB File Opened:
            4/19/2023
            Years in Business:
            11
            Business Started:
            7/23/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Colton Wiles, President/Owner
            Contact Information

            Customer Contact

            • Mr. Colton Wiles, President/Owner
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            04/12/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Today I downloaded a version of Windows Parallels for Mac from Software CW. I downloaded the install file, and installed the program. It works...for now, but when I go to enter in the Product Code they sent me, it's in the wrong format! The wrong number of digits between dashes and overall the wrong number of digits. The code does not work, cannot work. I've clicked on their "help button" which is the ony way you can communicate with them and asked for my money back. Their policy is BS, you cannot ask for a refund after you've downloaded the program. I ask,how can you know if it's legit until you've downloaded and installed, and attempeted to input the product code. They are scamming people out of their money, and I want mine back.
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            Read 7 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Delayne S

            11/06/2024

            Attempted to purchase on Nov 2 2024. Was not able to open the download email and decided to cancel since it would not open and download. Was refused a refund as per their policy. I understand no refund if the product was opened but the one they sent would not open or download. I contacted the company and was reminded of their no refund policy. The only transaction that worked was them taking my money. I have filed a dispute on my credit card and now would like to go on record with the experience. For reference, I later purchased another print shop program from another company, downloaded with ease and am using the other product successfully.
            Read 8 More Customer Reviews

            Local BBB

            BBB of Greater Houston and South Texas

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            BBB Reports On

            BBB reports on known marketplace practices.

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