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Find a Location

AutoNation Ford Gulf Freeway has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAutoNation Ford Gulf Freeway

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    AutoNation Ford Gulf Freeway has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      12227 Gulf Freeway, Houston, TX 77034
      BBB File Opened:
      8/3/2010
      Years in Business:
      68
      Business Started:
      4/11/1956
      Business Started Locally:
      4/11/1956
      Type of Entity:
      Partnership
      Contact Information

      Principal

      • Ms. Peggy Perng, Controller

      Customer Contact

      • Ms. Peggy Perng, Controller
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      ray d

      1 star

      08/17/2023

      On June 14, 2023 I had a scheduled service appointment and at the end of the paid for the service. I didn't expect any added services from the facility as there was o water in the customer lounge so I wasn't expecting to get my vehicle washed or vacumed. I saw no protective cover for my seats but did notice the grease stain on my driver seat. I went home & viewed the interior vehicle dash cam and notice the service technicians getting into the vehicle without placing any protection for seats. When the vehicle was taken to the bay you see the service technician disabling the dash cam on my vehicle. I addressed these issues with autonation via correspondence but Manager Mathew has been unavailable

      Local BBB

      BBB of Greater Houston and South Texas

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