Customer ReviewsforHestia Construction & Design, LLC

I regret to say that my experience with Hestia was devastating. The project began with promise, as detailed remodeling plans were provided. Hestia's representatives seemed knowledgeable and dedicated to ensuring a successful outcome. However, as time went on, it became clear that the promises made were not going to be fulfilled. Issues arose during the construction phase, with delays becoming a recurring theme. What was supposed to be a well-organized and timely remodeling process turned into weeks of waiting for progress that never materialized. Communication from the company also became inconsistent, leaving us in the dark about the status of the project and the reasons behind the delays. While I understand that unexpected challenges can arise in any construction project, the lack of transparency and accountability from Hestia's owners, Hannah Valentine and Jesse Coody, was truly disappointing. There were instances where promises of completion dates were made, only to be pushed back repeatedly without any valid explanations provided. Ultimately, I was left with an incomplete project, the lack of completion left my home in a state of complete disarray. I had hoped for a transformed kitchen, living, entry and master bathroom but instead, my home renovation was not completed, and we were forced to find another contractor to finish the project. We were devastated, our dream home became a nightmare! Ultimately, we were forced to sue Hannah Valentine and Hestia Construction. We WON our case and were awarded a large sum judgement against Hestia, which we are yet to collect! I believe it's important for companies to stand by their commitments and deliver on their promises. Hestia has failed to do this in every regard! I would advise potential clients to exercise caution before considering Hestia for their remodeling needs. It is my sincere hope that they will take this feedback to heart and work towards improving their practices and customer service in the future.

I used Hestia to do some light modeling of my townhouse. In particular, we needed to take down a wall to expand and remodel our entranceway. In addition, we wanted to have custom cabinets and a bench constructed to fit the space. From my inspiration picture, Hestia was able to design and install everything and it looks beautiful.

Awesome company!! Did a great job on my and my husband’s bathroom!! Been loving our new bathroom ever since!!

We hired Hestia to add a second-floor room, but unfortunately, they did not cover the roof during the removal process, and we were disappointed with the outcome. A storm came, and water started pouring into our home, which was especially concerning because it seeped behind our kitchen cabinets. Despite our worries, Hestia assured us that there was no problem and no mold would grow. However, when we had a different company renovate our kitchen later on, they found mold. Hestia refused to take responsibility, citing an "acts of God" clause in their contract. Moreover, Hestia was not fulfilling its obligations, and several contractors came to our home seeking payment, which made the situation worse. We researched and found several legal cases involving Hestia. Therefore, we advise you to be mindful of this information.

I used Hestia recently on my bathroom and outside patio area remodel. I was very pleased with the quality of work and communication throughout my remodel. It is exactly what I pictured when I first thought of having the bathroom of my dreams. Now after a hard day at work I can relax in my spa then retreat to my backyard oasis. Thanks guys