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Find a Location

Hestia Construction & Design, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforHestia Construction & Design, LLC

    Remodeling
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hestia Construction & Design, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      16000 Barkers Point Ln Ste 202, Houston, TX 77079-4000
      BBB File Opened:
      7/3/2017
      Years in Business:
      15
      Business Started:
      12/11/2008
      Business Incorporated:
      6/24/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Hannah Valentine, Owner
      • Complaint Handler
      Contact Information

      Principal

      • Complaint Handler

      Customer Contact

      • Ms. Hannah Valentine, Owner
      • Complaint Handler
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hiring construction and remodeling services you can trust

      Customer Complaints

      20 Customer Complaints

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      File a Complaint

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Claudia W

      1 star

      08/08/2023

      I regret to say that my experience with Hestia was devastating. The project began with promise, as detailed remodeling plans were provided. Hestia's representatives seemed knowledgeable and dedicated to ensuring a successful outcome. However, as time went on, it became clear that the promises made were not going to be fulfilled. Issues arose during the construction phase, with delays becoming a recurring theme. What was supposed to be a well-organized and timely remodeling process turned into weeks of waiting for progress that never materialized. Communication from the company also became inconsistent, leaving us in the dark about the status of the project and the reasons behind the delays. While I understand that unexpected challenges can arise in any construction project, the lack of transparency and accountability from Hestia's owners, Hannah Valentine and Jesse Coody, was truly disappointing. There were instances where promises of completion dates were made, only to be pushed back repeatedly without any valid explanations provided. Ultimately, I was left with an incomplete project, the lack of completion left my home in a state of complete disarray. I had hoped for a transformed kitchen, living, entry and master bathroom but instead, my home renovation was not completed, and we were forced to find another contractor to finish the project. We were devastated, our dream home became a nightmare! Ultimately, we were forced to sue Hannah Valentine and Hestia Construction. We WON our case and were awarded a large sum judgement against Hestia, which we are yet to collect! I believe it's important for companies to stand by their commitments and deliver on their promises. Hestia has failed to do this in every regard! I would advise potential clients to exercise caution before considering Hestia for their remodeling needs. It is my sincere hope that they will take this feedback to heart and work towards improving their practices and customer service in the future.

      Local BBB

      BBB of Greater Houston and South Texas

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