Business ProfileforSubway

Today I visited this Subway, They customer in front of me had a challenge with their credit card not working. They then proceeded to attempt to charge my order of $45.83 for over an hour long. Trying to tap, it, trying to insert the card, trying to manually enter the card. The manager even used my phone to enter the order online which was quite time consuming and the card would still not work. She was simultaneously on the phone with their " tech guy," trying to figure out the problem as apparently it did not work for 3 customers prior to me. Instead of telling me ahead of time machine wasn't working. The Manager and employees took time trying to run my card over and over again. Then they told me I need to go to a debit machine and get cash. After an hour in the store I did not feel I Should go to the store and get charged a debit fee and drive back to the Subway and get my order. I asked the manager for a gift card for waisting an hour of my time and she refused and said it wasn't Subways fault their machine wasn't working. She then got loud and rude with me and I got rude back to her. I asked for a managers phone number she said I am the manager and then said the complaint number was on the door. The only number on the door was for interested future employees stating contact Blanca. I asked for a district manager or customer service number and was refused and rushed out the store. This is unacceptable. The "manager' a Spanish woman would not give her name and had no name badge, was rude, belligerent and unprofessional. All I wanted to do was pay for my sandwiches and leave and instead was treated unfairly and rudely and waisted an hour of my time in good faith thinking they would figure it out and they did not figure it out and I left hungry and mistreated. This manager acted racist, rude and unprofessionally and I felt bullied while she took my card and phone trying to enter online order on it unsuccessfully and then rushed me out the store.