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Find a Location

Range of Braids by Shaundra has 1 locations, listed below.

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    Business ProfileforRange of Braids by Shaundra

    Hair Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2286 W Pleasant Run Rd Ste 100, Lancaster, TX 75146
    BBB File Opened:
    3/21/2024
    Years in Business:
    8
    Business Started:
    7/7/2016
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Shaundra Tolbert, Owner
    Contact Information

    Principal

    • Ms. Shaundra Tolbert, Owner

    Customer Contact

    • Ms. Shaundra Tolbert, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Janice D

    1 star

    06/04/2024

    Dirty unorganized. Unclean bathroom. Shaundra was late but no apology noted. Unprofessional and argumentative. My skin was cut in several areas. Frontal attached too low on forehead. Used a color that was not requested for frontal. Loud music and was singing constantly while talking to others while doing my hair.

    Range of Braids by Shaundra Response

    06/05/2024

    Hello this client was the rudest to me I texted her the day or and after how she treated me. She gave me a tip for services she left happy and I even took pictures of what I provided. She gave me a long story about her family mistreating her and she couldnt pay for her mothers funeral. I tried in every way to assist this client because customers always right bit not in this case. I have messages between me and this lady I gave her coverage of what she asked for she just didnt like it but it was exactly what she asked for. I apologized I offered to go over and beyond she couldnt be helped. If I can upload other messages to show u I tried to please and accommodate her she was just the means and really just wanted my services for free since the funeral couldnt be paid for. She didnt use my bathroom so to try to slander my business is very degrading when I did everything she asked.

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