Business ProfileforHail Repair Pro

So basically we took the truck into the repairs shop for hail damage. Verbally I stated that we weren't sure if we were actually going to have the repairs done or not and to keep me updated. The last two vehicles I took there ended up being total losses but we bought them back and didn't do the repairs. No issues with those, they stayed in contact and kept us updated. No issues whatsoever. On this last truck, insurance told us that the truck was not a total loss, we told the insurance that we didn't want it repaired. So they sent us a check and then told us the truck was ready to be picked up. We get there and nobody knows what's going on, they get the owner on the phone and he c**** and attitude almost immediately and sends his dad to the shop to meet us. Come to find out, they had already started doing the repairs. At this point, the only paperwork from the repair shop is the estimate sent to the insurance. There has been zero communication between us and the body shop. Insurance clarifies that they show that it's not to be repaired. Not once did we get a phone call or anything asking if we wanted the repairs done from the body shop. One thing led to another and we get into a pretty heated argument and the owners dad threatens to have us arrested for trespassing. First thing I notice was the bed cover on the truck that they replaced is wrong, on top of that, the continued with the repairs even after we left that morning and are still working on it as far as I know. The owner and his dad claim that once the insurance deems the vehicle not totalled, then that gives them the green light to commence the repairs. Insurance clarified, that does not give them authorization. So they have done over $11,000.00 in repairs that were not authorized, they put a different bed cover that was not authorized, they've threatened to have us arrested for trespassing, they are also refusing to provide us with any kind of invoice or receipt for the repairs and amount. Demanding cash.