4 Customer Reviews
Review from YOLANDA M
1 star10/09/2024
Had Orozco Construction, of ******************************** foundation work in May 0f 2022. We called to have them come check the foundation since we were seeing cracks in some of the walls. They came out and did an inspection and said we needed to have a hydrostatic plumbing test done before they would honor the warranty. We were told by ****** they had a plumber they worked with that could do this and if there was a problem they would make the adjustments and the plumber would then make the plumbling repairs. He gave a quote for the additional pillars we would need and said the adjustments were covered by the warranty. We called their guy and had this done, the plumber said the test failed and we needed a sectional test to identify the area where the drain line is damaged and he did not bring that equipment with him so he would do the test after the adjustments were done. We have called Orozco to schedule the adjustments and was told that since the test failed the quote ****** gave us was wrong and we would have to pay labor also. This is not in our original contract. The contract states "you must maintain the foundation to keep your warranty in good standing. If owner does not work to properly maintain the foundation after it is repaired, the warranty can be declared null and void. Contractor is not responsible for any cosmetic damages that may be a result of foundation movements, adjusting pilings and installing new pilings including replacing flooring, repairing sheetrock, plumbing issues or brick repairs. In no part of the original contract does it say that because of plumbing issues is our contract void .They are trying get out of honoring their "Life Time" warranty.We only want them to honor their contract and stand behind what ****** quoted us.Review from Kenny C
1 star02/18/2024
I Hired this company to complete a foundation job for **..As in construction permits & an inspection should be pulled before any work is performed.I paid a deposit of $1,900 the total job was $3,800 including ******************* report. (Which we still haven't received the inspection report) The foundation job was completed next day, Tech then requested to be paid balance.Which wasn't an issue, I ask Tech to send over invoice, Inspection report, and most importantly the permit. He then said he had no money to pay for the ******************* report he'll need me to pay the balance first. I stated that's not business, how would I trust you to send over the ******************* report if you have already broken the agreement with not having the docs upon completion. He was very upset, called every day, talked about my child, talked about my family, and threaten to remove he's work. (PLEASE KEEP IN MIND HE HAS A DEPOSITE). I stated several times that I'll need permit & Inspections report before issuing the balance. He then, called my tenant and threaten her demanding for payment. (UNPROFESSIONAL) Tech wanted me to change my mind about giving him the balance without permit and inspection report. Which i didn't he then file false reports on websites. stating that I' am a scam etc. looking through he's reviews I should have never done business with this company. BAD FOR BUSINESS All he had to do was provide the ******************* report!!After all the phone calls emails filing false reports on website The noise finally stop 5-6MONTHS later company provided the documents. I then told him, I'll like to check with the city to make sure your documents are not fake! which took a little over a month. Throughout that month phone calls started again & the threats Once documents was verified by the city COMPANY WAS PAID...I WILL NEVER DO BUSINESS WITH THEM AGAIN..
Orozco Foundation Repair Response
04/10/2024
*********************: You was trying to scam my company, I am very perseverant in my job and good quality, the proof is in the results, we fixed the foundation, we did a perfect job. The big drama was when you did not pay the balance at the foundation repair completion. You agreed and signed the foundation repair contract asking for city permit and engineer report, here is a fragmant of the contract that you signed ...
"The owner understands that any engineer and/or plumbing inspection mentioned or included in this agreement shall be provided only after any amount due is paid in full. The respective inspection could be performed up to 7 labor days after payment has been made"
I had to pay the engineer report and city permit to see if you will pay once i had to do what you wanted not honoring what you signed. No reponse anyway!!
I know you are upset because once you didnt pay me, I went to the house tenant to let her know that you didnt pay the balance, then she gave me the homeowners info to contact him, obviously the homeowner press you to pay me, because you never answered the phone or text messages, I was your nightmare because I called you everyday 24/7, you still ignoring me until I had to acuse you with the one that hired you, then you subcontracted my company, no worries I dont like to work with people like you.
My bad:
I never investigated who was subcontracting me.
My questions:
Do RCCM GROUP CORP, have a BBB accredited?
Do you have a businnes office instead of a P.O. Box?
Do you have G.L insurance?
Why the phone numbers and social media links in your website are not working?
Why you "company" RCCM GROUP CORP doesnt have any reviews?
My recommendation for you: When you hire or subcontract a contractor, be sure to honor what you signed and pay what you owe not trying to delay the payment with excuses, once the job is perfect and completed.
"The owner understands that any engineer and/or plumbing inspection mentioned or included in this agreement shall be provided only after any amount due is paid in full. The respective inspection could be performed up to 7 labor days after payment has been made"
Review from Natalie D
5 stars01/02/2024
Very Satisfied with our work. From the time the crew arrived to minute they left, the crew was very polite and professional. They explained everything that would be done and after work was the results are AWESOME! We highly recommend this company.Review from Curtis M
1 star12/20/2023
We thought the reviews on this company were great called them for a quote a guy and woman came out to bid job promised some sidewalk removed and repoured as thats what we wanted asked for a drainage system across the back of house 120' to street with a concrete drainage system with grating on it no problem they say good. Hire them workers show up and in one day did all around outside lifted and filled holes but no levels used and did not stick to plan did get all the piers paid for on side of house owner lies shows up to get paid I express mY concerns and show him the holes missing and the concrete that was under contract to be removed and repaired. Not to mention the drainage stem wasn't done right and didn't get all o what was paid for. Now house not level and called **** and he said I had to get another engineer report so we did paid another 700 dollars for engineer to come out and say house is in worst shape than before they did work now owner saying they will get me another quote for the work! Nope not paying for this will never use this company and if anyone does be there to watch the work or you won't get all of it done or done right I have cameras in and around my whole house I have the job being done wrong on camera now gonna have to go to court over this
Customer Review Rating
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