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Find a Location

Orozco Foundation Repair has 1 locations, listed below.

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    Business ProfileforOrozco Foundation Repair

    Foundation Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/16/2020

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    FOUNDATION REPAIR, SLAB ON GRADE, PIER AND BEAM, FOUNDATION INSPECTION, STRUCTURAL ENGINEER REPORT, FRENCH DRAIN, RETAINIG WALL, CONCRETE, PATIO, DRIVEWAY, SIDEWALK.

    Products & Services

    Foundation Repair

    Business Details

    Location of This Business
    North Richland Hills, TX 76180-7221
    BBB File Opened:
    4/15/2020
    Years in Business:
    9
    Business Started:
    3/1/2015
    Accredited Since:
    4/16/2020
    Licensing Information:
    • CERTIFIED FOUNDATION REPAIR SPECIALIST
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Orozco Construction Foundation Repair
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Luis Orozco, Owner
    Contact Information

    Principal

    • Mr. Luis Orozco, Owner

    Customer Contact

    • Mr. Luis Orozco, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    YOLANDA M

    1 star

    10/09/2024

    Had Orozco Construction, of ******************************** foundation work in May 0f 2022. We called to have them come check the foundation since we were seeing cracks in some of the walls. They came out and did an inspection and said we needed to have a hydrostatic plumbing test done before they would honor the warranty. We were told by ****** they had a plumber they worked with that could do this and if there was a problem they would make the adjustments and the plumber would then make the plumbling repairs. He gave a quote for the additional pillars we would need and said the adjustments were covered by the warranty. We called their guy and had this done, the plumber said the test failed and we needed a sectional test to identify the area where the drain line is damaged and he did not bring that equipment with him so he would do the test after the adjustments were done. We have called Orozco to schedule the adjustments and was told that since the test failed the quote ****** gave us was wrong and we would have to pay labor also. This is not in our original contract. The contract states "you must maintain the foundation to keep your warranty in good standing. If owner does not work to properly maintain the foundation after it is repaired, the warranty can be declared null and void. Contractor is not responsible for any cosmetic damages that may be a result of foundation movements, adjusting pilings and installing new pilings including replacing flooring, repairing sheetrock, plumbing issues or brick repairs. In no part of the original contract does it say that because of plumbing issues is our contract void .They are trying get out of honoring their "Life Time" warranty.We only want them to honor their contract and stand behind what ****** quoted us.

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