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          Find a Location

          HealthMarkets Insurance Agency, Inc has 42 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileHealthMarkets Insurance Agency, Inc

            Insurance Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            9151 Boulevard 26

            North Richland Hills, TX 76180-5600

            Visit Website
            (855) 979-0706

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            Customer Reviews

            1/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/2014

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            HealthMarkets Insurance Agency, Inc has 42 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              9151 Boulevard 26, North Richland Hills, TX 76180-5600
              BBB File Opened:
              1/15/2010
              Years in Business:
              15
              Business Started:
              6/10/2009
              Business Started Locally:
              6/10/2009
              Business Incorporated:
              6/1/2009
              Accredited Since:
              4/1/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • HealthMarkets Insurance Agency
              • Insphere Insurance Solutions, Inc.
              Business Management
              • Ms. Taryn Risucci, Vice President
              • Mr. Chris Mason, Senior Vice President
              • Mr. Daniel S. Garrison, Senior Vice President
              • Mr. Mark H Smith, CEO
              Contact Information

              Principal

              • Mr. Mark H Smith, CEO
              Read More Business Details and See Alerts

              Customer Complaints

              17 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/31/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              This morning I made the mistake of clicking on an ad to get a health insurance quote, because my current health insurance is expensive. I entered my information and instantly an insurance agent called me to provide quotes. I explained my situation in that I will likely be moving to another state in a few months, and would prefer to hold off on changing my insurance. We hung up, and afterwards I was bombarded with 52 MORE CALLS from agents affiliated with this company trying to sell me health insurance. They all called from different numbers with my same area code, so blocking the number was no use. I was bombarded with these calls over a 5 hour period. Most of the calls I ignored, however I did answer a handful of times just to tell them to take me off the list and to stop calling me. They would quickly hang up and not listen. I became so distressed at the nonstop calls that I actually had an emotional breakdown from the harassment by this company. I am terrified the harassment will continue. STOP CALLING ME OR I WILL PURSUE LEGAL ACTION. Disgusting predatory sales tactics from this lowlife company.
              Read More
              Read 16 More Complaints

              Customer Reviews

              11 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carolyn S

              12/09/2023

              This company is unprofessional and seems to have a low bar for hiring. I purchased a health insurance policy from a broker based in ************* , **************** lot of very unscrupulous things began to happen. This broker stopped all communication with me after it was purchased and ignored all emails , text messages and voicemails. She appears to have been complicit with a lawyer in ****** and was doing things concerning the billing and accounting. She had me in the wrong plan , did not explain anything , and made this untenable. I wanted a plan for a business owner. She did not explain that there were other plans that did not require a PCP. There is a dr shortage and wait times for PCP are sometimes a year long. These people appear to have no one they are accountable to and seem to do whatever they want to do. I took her off the account with the market place. Several of the brokers seemed to be covering for her. Very poor lines of communication if any and no sign of any management they report to

              HealthMarkets Insurance Agency, Inc Response

              12/20/2023

              Thank you so much for reaching out. We have emailed you directly in order to obtain more information regarding your complaint. 
              Read 10 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

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              BBB reports on known marketplace practices.

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