Business ProfileforMonarch Dental

Run, run , run from the Monarch Dental in *************************. I wont name names but let's just call this dentist Doctor R. I went in for a crown on a tooth that my partial grabs onto. They did a mold of my tooth PRIOR to shaving down my tooth so that they had a correct size of my tooth so the crown could be made correctly. When the crown was being put on, they said it was not the right size. They proceeded to tell me that my bridge would no longer fit on it, so they broke the prongs off my partial and told me "Well, you said you wanted to do implants anyway." I can't afford implants for many years but they made that call and purposely broke the partial. Now I have no teeth in the front of my mouth, and I have a broken partial. They won't admit it was their fault. They never offered to remake the crown, but said "you can use Fixodent to keep it in". Fixodent doesn't work. I have no teeth. And they won't return calls to me to reimburse me for the $2000 partial. On top of that, they screwed up my insurance. putting all my info on another patients chart, and I have not been reimbursed for the $1600 I paid out of pocket and I had all this work done in February of this year. I have no choice now but to file small claims against them for all this. So, I have no teeth in my mouth and no money in my bank and I have been struggling to pay bills because they won't reimburse me. They state they are waiting for my insurance to pay them first, but my insurance already sent me the benefit info advising me of what my portion was to pay and it was far less than the $1600 they charged me. I have no words. They are trying to tell me I have to do the treatment with them for a new partial and they want me to buy a new one but I will never go back to them since they broke it and now are ignoring me on paying me and giving me the money to go to a reputable dentist for a new partial. In reality this dentist should be paying me for two new implants.