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Find a Location

Centra Leasing Inc has 1 locations, listed below.

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    Business ProfileforCentra Leasing Inc

    Financing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1400 Preston Rd STE 115, Plano, TX 75093-5159
    BBB File Opened:
    8/25/2015
    Alternate Business Name
    • 4 Hour Funding
    Business Management
    • Sandra Johnson, Operations Manager
    • John Boettigheimer
    Contact Information

    Principal

    • John Boettigheimer

    Customer Contact

    • Sandra Johnson, Operations Manager
    • John Boettigheimer
    Additional Contact Information

    Fax Numbers

    • (888) 715-6703
      Primary Fax

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tim T

    1 star

    08/27/2024

    I had my trailer built and used Centra funding to finance the project. I have had to pay since day one, which is to be expected, but after delays and more delays, their company is now dragging their feet on getting my trailer registered before I can use it. First they required collision insurance for a trailer, which doesnt exist for a non-driveable vehicle except for their own insurance, how convenient. Now they are holding me up with registering the trailer, its been over a week and I still cannot use my trailer due to their hold **** NOT RECOMMENDED.

    Centra Leasing Inc Response

    09/03/2024

    Centra is not a titling company. The customer's vendor could not do the titling, so Centra (with the customer's understanding) made arrangements with a 3rd party titling company to do the titling required. Centra has done every task needed to move this titling forward, but the process of titling is outside our control (determined by a government agency and a 3rd party titling company. Below is a timeline of our actions with the customer:8/5/24 Obtained ATC Titling quote 8/6/24 Received the Signed Addendum to add in the additional fees to Loan 8/7/24 We received the MCO from the Seller TFT.8/7/24 Email was sent to the Broker and *********** requesting items needed to complete the Titling 1) original NV VIN Inspection and 2)POA to ATC.8/7/24 received the Signed POAs 8/16/24 received the Original Inspection late Friday. 8/19/24 Titling package was sent to ATC to process on Monday.8/20/24 Customer demanded his Registration to be completed same day.8/20/24 Emailed Reply to the Customer with ATCs current status that was posted on their site stating that they were Auditing Files received on 8/15/24 this includes a weekend.8/26/24 Customer Emailed wanting Resolution on Monday 8/26/24 Emailed Reply that ATC is auditing files they received on 8/20/24 and once ATC has sent the Titling to the *** they will update the portal with an expected Timeline of completion.8/27/24 I called ATC to get an update on the Titling being ready to send out and they said it was being processed that day and they apologized they have been short staffed that week.8/28/24 Emailed Customer an update stating that ATC has sent the Titling to the *** to be processed and the expected Timeline is ***** Business days.

    Local BBB

    BBB serving North Central Texas

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