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          Find a Location

          Best Buy Windows & Siding has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Best Buy Windows & Siding

              1174 Commerce Dr Richardson, TX 75081-2307

              BBB Accredited Business

            • Best Buy Windows & Siding

              1800 N Glenville Dr #102 Richardson, TX 75081

              BBB Accredited Business

            • Best Buy Windows & Siding

              18484 Preston Rd STE 102 Dallas, TX 75252-5474

              BBB Accredited Business

            Business ProfileBest Buy Windows & Siding

            Window Installation
            Multi Location Business
            BBB accredited business

            Contact Information

            1174 Commerce Dr

            Richardson, TX 75081-2307

            Get Directions
            Visit Website
            Email this Business
            (214) 736-9971

            Want a quote from this business?

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            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/17/2016

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Best Buy Windows & Siding has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Best Buy Windows & Siding

                1174 Commerce Dr Richardson, TX 75081-2307

                BBB Accredited Business

              • Best Buy Windows & Siding

                1800 N Glenville Dr #102 Richardson, TX 75081

                BBB Accredited Business

              • Best Buy Windows & Siding

                18484 Preston Rd STE 102 Dallas, TX 75252-5474

                BBB Accredited Business
              Location of This Business
              1174 Commerce Dr, Richardson, TX 75081-2307
              Email this Business
              BBB File Opened:
              10/31/2012
              Years in Business:
              14
              Business Started:
              4/24/2010
              Business Started Locally:
              4/24/2010
              Business Incorporated:
              4/24/2010
              Accredited Since:
              10/17/2016
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Best Buy Windows & Siding, LLC
              Contact Information

              Principal

              • Mr. Ken Kirks, President/Director
              • Ms. Linda Kirks, Vice President/Director

              Customer Contact

              • Mr. Ken Kirks, President/Director
              • Ms. Linda Kirks, Vice President/Director
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              24 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/19/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I ordered window replacement in 2021.The windows were installed on 12/08/2021, except for two.They told me that the two sidelight windows had to be ordered separately.In 2022, they came out to install the two windows three separate times, all three with the glass no fitting. I keep being told that the glass is on order but keep getting the run around.During the install on 12/08/2021, one of the installers dropped the window and damaged the bathtub. One of the co rep came out next day to inspect the damages, but nothing has been done. I have called many times with no results of getting the tub fixed / repaired, or my two windows installed. I have paid them all but $100.00 for the job.
              Read More
              Read 23 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              David A

              04/22/2024

              I had windows and doors installed two years ago... after installation, I notified Best Buy of a problem with mitered corners on several windows, and plastic plugs missing from windows and doors. They sent an installer by a couple of weeks later to look over my issues. He took pictures and said that they would be getting back with me, and he would have some plugs sent over. Two years later I got a call from Best Buy Windows, saying **** would like to stop by and take a look at my complaint. Two weeks later he arrived and he too took pictures of the mitered corners of windows, saying that this was a Mfg. issue and he was not sure what they would say... He did say he would get back with me and that he would send the plugs over. That was a month ago.I called today to let them know that NO ONE FOLLOWS UP and communicates.I would NEVER recommend a company that I can't trust! Best Buy Windows and Doors is a company you cannot trust!************************* ****************

              Best Buy Windows & Siding Response

              04/26/2024

              I spoke with ***** today. I did apologize for not following up after our meeting. I did get the 3 frames and s**** cap covers ordered which we discussed. The frames have arrived and the s**** cap covers are supposed to be her Monday. He is on our schedule to install these things on Thursday May 2, 2024.
              Read 3 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

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              BBB Reports On

              BBB reports on known marketplace practices.

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