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Find a Location

Overall Recognition - Herff Jones has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOverall Recognition - Herff Jones

    Jewelry Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Overall Recognition - Herff Jones has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      202 Laurel Dr, Round Rock, TX 78664-4202
      BBB File Opened:
      1/17/2001
      Years in Business:
      89
      Business Started:
      1/1/1935
      Business Started Locally:
      1/1/1935
      Date of New Ownership:
      7/1/2017
      Business Incorporated:
      5/16/2011
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Overall Recognition, LLC
      • Herff Jones
      Business Management
      • Mr. Trent Overall, President
      Contact Information

      Principal

      • Mr. Trent Overall, President

      Customer Contact

      • Mr. Trent Overall, President
      Additional Contact Information

      Fax Numbers

      • (254) 772-1727
        Primary Fax
      • (512) 243-7493
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying and selling jewelry

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kirk B

      1 star

      04/29/2022

      Worst experience I have had in a LONG time. Order Graduation items from this company and the Name Cards were spelt wrong-we submitted correct and it even had correct name on package. Emailed 4/14 and did not expect a response since Good Friday was next day. I asked when we would receive them and if they would ship to School or our House. Received email 4/18-just noted would reorder. So I again asked the *** and where they were ship to. I was emailing directly to a ***********************. I also called their number but you cannot speak to a person or leave a message. I tried several times over a couple of days and started emailing the Company but no response and you do not get a copy of the email you send either. I provided my email information and cell number but have not received a response. The last one was on 4/20 stating they would send once received. Probably the end of the following week which would have been 2 weeks since first received the original order. We have a large family and grandparents in their 80's and these are one of the last 2 grandkids they will see graduate. **************** response and URGENCY is unacceptable and I have been in business on retail and wholesale side for over 47+ years. On 4/25 I sent a note to cancel order and refund portion of the Name Card Order as we had completed with another firm. Told my daughter if they came to the school to contact me. They did and she just took them as was afraid, I guess to tell the school. Anyway, this Company, who I bought from over ************************************************************************************************************ Texas a long time. They owe me a refund, for time and effort and the pure frustration. Thank you for your time and maybe they will do something about this-but I seriously doubt it.

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