Business ProfileforFrost Bank

They lie, cover up, and then think you are going to nit speak up for their morally injust business tactics. Business owner-29 years. Own my gym. One month after thecnext- Hurricane *****, 7/8/24:- generator stolen due to no cameras. No lights for 10 days.- reported to Amazon - disputed charges with both - ****** completed their investigation and zero out.- Frost refused to do so causing overdrafts on my business account.- proof provided. - request to close all accounts effective August 2024 - request via email to **** **********, Executive VP, 11thvstreet-***********- account was not closed " supposedly" until September 6.- received certified mail ro my place of business and residential informing account will be closed in 10 days.- they lied and said closed but kept open to initially keep my customers funds that may slip thru zelle. Clients informed *************** and new payments information for ***** and Venmo.- another payment slipped thru on 10/1/24. Client immediately called to informed she made a mistake and selected an invoice. I'm like how did it go thru? Account is closed.- They refuse to return money to my client and a lame excuse that there was a glich . 90 days later (10/30/24).- Headed there today with attorney. Secondly, they refused to give me my Fema check after ****************** sent to wrong account.vp verbally via phone refused to GIVE ME MY MONEY ONAN ACCOUNT THAT SHOULD HAVE BEEN CLOSED 60 DAYS LATER