Business ProfileforAcademy Homes of Tyler Ltd

We purchased a home and paid cash $135,000 in August 2021. We were told that the house would be delivered to us by Thanksgiving 2021. Now it is January 2022 we just received the house after lots of promises and win the house would be here understanding that Covid has delays on things. Now the home sits at our property and there are several repairs that need to be done to it and the sales person at the Academy homes named ** keeps brushing everything off from repairs to this job in that job and referring us to call people and get it done . That is not our job we paid for the home we know we have to get plumbing and we have to get electrical done and we’ve paid for that to be done but we’re on a standstill from the AC unit repairs on the home trim and skirting around the home all these contractors are coming out to our house and saying they’re going to charge us extra when we shouldn’t have to pay for anything and the sales person is telling me to do his job call these people set up schedule have these people come out it’s not our job to do his job. I’ve taken pictures I’ve sent emails when I do contact to ** everything is through text message so that I can have proof of everything but his customer service and helping is unprofessional. Several times that I went up to the lot and asked questions or look at the house no customer service was given to me and if you were going to pay for something brand new you want it to be brand new you don’t want to get it and have to start doing repairs to it and on top of that repairs that we are being told that we have to pay for . We are at a standstill to move into our new home because we are not getting any help or communication through the sales rep.