Business ProfileforYard Pro of Utah Lawn Services Limited Liability Company

I've never been less impressed with a company - I never write negative reviews and gave Billy every opportunity to make things right, but he didn't, so I thought I'd better warn everyone else. I hired them in the spring of 2023 to mow/trim/edge. They showed up WITHOUT A MOWER. I requested my lawn to be mowed, and they showed up without a mower and instead weed-whacked it until it was bald. What kind of landscaping company shows up without a mower? They tried to edge the sidewalk, and I'm pretty sure a 5-year-old could have done a better job. They never sent an invoice, and I just thought they knew what an awful job they did and decided against charging me for it. Fast forward to November, and I get a text message saying my bill is past due. Tried calling the owner, but he refused to answer and would only text me. I sent him the pictures of my lawn and said I wouldn't be paying the full amount, and he threatened to sue me. I ended up paying the full amount, with him promising me they would come out and fix everything in the spring. They never came, and now they will not get back to me. Good luck trying to talk to him on the phone. His employees are ruining people's yards, and I wanted to talk to him (politely) about it. He didn't want to hear it, so now you get to.