Additional business information
If a consumer receives a credit card that they believe they did not authorize, Merrick Bank will cancel the card, and credit the account for any bank fees only if the card has not been used.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- PO Box 5000, Draper, UT 84020-5000
- BBB File Opened:
- 7/15/1998
- Years in Business:
- 28
- Business Started:
- 8/23/1996
- Business Started Locally:
- 8/23/1996
- Business Incorporated:
- 8/23/1996
- Accredited Since:
- 2/28/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Merrick Bank Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Mr. David Young, Vice President/CFO
- Mr. Richard P. Lake, President/CEO
- Ms. Karolyn Adderley, Complaint Contact
- Contact Information
Principal
- Ms. Karolyn Adderley, Complaint Contact
Customer Contact
- Ms. Karolyn Adderley, Complaint Contact
- Additional Contact Information
Phone Numbers
- (800) 204-5936Other Phone
- (800) 204-5936
Customer Complaints
1,710 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/31/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
350 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Bridgette H
1 star11/18/2024
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