Business ProfileforProsource Tax Liens
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning alleged unresponsiveness after purchase, misleading sales practices, difficulty obtaining refunds, poor execution by associated lender, and failure to provide documentation.
Consumers allege difficulty making contact after their purchase despite being sold coaching as part of the contract. They claim they were sold 1-3 day seminars in which they would learn how to invest in tax liens, however, the education they received was limited and instead they were pitched additional packages. Consumers allege when refunds were sought, sometimes within the three day cancellation period, they were not issued. They also allege their credit was negatively affected after the lending company provided by the business operated inappropriately. Some consumers claim they were not provided terms and conditions or contracts.
BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of October 10th, 2019 BBB has had no response.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1881 W Traverse Pkwy Ste E245, Lehi, UT 84043-5986
- BBB File Opened:
- 8/16/2018
- Years in Business:
- 6
- Business Started:
- 6/18/2018
- Alternate Business Name
- Carnegie Acadamy, LLC
- Business Management
- Mr. Josh Carr, Owner
- Mr. Edward Stewart, Owner
- Contact Information
Customer Contact
- Mr. Josh Carr, Owner
- Mr. Edward Stewart, Owner
- Additional Contact Information
Phone Numbers
- (801) 855-5771Other Phone
- (844) 292-2156Other Phone
Email Addresses
- Sales
- Technical Support
- (801) 855-5771
Customer Complaints
6 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
3 Customer Reviews
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Most Recent Customer Review
Kay D
1 star01/26/2024
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