Business ProfileforQuilt-EZ, LLC

I Purchased, my Butler, which is a Route biotic Quilting system. When I received it I found out it was an older tablet that had been refurbished. I think for $10,000 you should get a new tablet. Last week screen popped up and there was no way to get out of it. You had to say OK to update the Butler, so I updated the Butler then the tablet could not talk to the Butler because I needed to update the tablet well to find out after all, this is done five days later, I know cannot buy a tablet off of ****** if I want to to put on my Butler because this update was to prevent you buying a tablet from anyone you have to purchase one from Quilt easy and I have heard from other people that they’re over $1000 to buy a 10 inch tablet. If you go onto the F******* to the Quilt easy page, you will see many people that are very upset and talking about a class action suit against this company.. after I was able to update everything after sending and serial numbers and pictures of my machine and the computer and the robot I lost all of my patterns the ones that came with the robot and the ones that I have purchased and when I spoke to someone her name is Lindsay she just laughed about it. She thought it was funny.