Business ProfileforCrusader Water Systems, Inc.

This is not my first experience with Crusader, having purchased softeners for rental properties in **** over the years from them. I had always been pleased with their prompt and professional services in the past, but I wasn't sure how well they would do on fixing the stinky water for my cabin in Kamas.After they helped me to understand that we needed additional water testing than the county-mandated bacterial tests, I scheduled a visit at their design center in **** and brought samples of our water for testing. Their technician did the testing while I waited. ******** showed me various options for treatment and helped to calculate the operational costs and maintenance services required to keep everything running properly. This process was really helpful because some of these technologies cost more upfront than others but cost a lot less in the longterm, something I didn't realize from prior research and discussions.They handled the stinky water with an oxidizing system followed by Symphony Ultrafiltration and Ultraviolet since I wanted peace of mind that my water would be safe in the event of a power outage. I ended up not buying a water softener for this cabin, opting instead for the Active Armour salt-free system to control hard water scale since we don't do significant laundry there. I requested the installation service for a Saturday, and they graciously accommodated me. Their installation team was punctual and professional (they wore booties to protect our floor). Installation of all of the equipment took about 4 hours and they cleaned up afterwards (this scored points with my girlfriend).After installation they took time to teach me how to maintain the systems and what to look for in the event something went wrong. This has been another first-class experience and excellent results from the Crusader Water team! They are not the cheapest option, but for me, they are definitely the best!

Thank you for trusting us with your water, we appreciate your business!