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Find a Location

doTERRA has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • doTERRA

      389 S 1300 W Pleasant Grove, UT 84062-3761

      BBB Accredited Business
    • doTERRA

      2 Olde Prestwick Way Penfield, NY 14526-2811

    • doTERRA

      160 Tyngsboro Rd North Chelmsford, MA 01863-1146

    Business ProfilefordoTERRA

    Essential Oils
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.81/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/17/2017

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Produces and distributes essential oils 

    Business Details

    This is a multi-location business.

    Find a Location

    doTERRA has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • doTERRA

        389 S 1300 W Pleasant Grove, UT 84062-3761

        BBB Accredited Business
      • doTERRA

        2 Olde Prestwick Way Penfield, NY 14526-2811

      • doTERRA

        160 Tyngsboro Rd North Chelmsford, MA 01863-1146

      Location of This Business
      389 S 1300 W, Pleasant Grove, UT 84062-3761
      BBB File Opened:
      9/14/2009
      Years in Business:
      16
      Business Started:
      4/25/2008
      Business Started Locally:
      5/1/2008
      Business Incorporated:
      1/30/2008
      Accredited Since:
      5/17/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • doTERRA International, LLC
      Hours of Operation

      Service

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Sa:
      8:00 AM - 2:00 PM
      Su:
      Closed
      Business Management
      • Ms. Hayley Marchionda Pugel, Senior Communications Manager
      Contact Information

      Principal

      • Ms. Hayley Marchionda Pugel, Senior Communications Manager
      Additional Contact Information

      Fax Numbers

      • (801) 615-7205
        Primary Fax

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      21 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pamela R

      5 stars

      11/07/2024

      The quality of the products is outstanding! The service is amazing. Absolutely love the ***************** Anytime Ive had a question or concern, I have called in and talk to a human! I will never buy essential oils from any place other than doTERRA!

      doTERRA Response

      11/14/2024

      We appreciate you leaving a review on your doTERRA experience. We strive to offer superior customer service, whether youre emailing in, using the chat or SMS option, or giving us a call. One of doTERRAs Core Values is to be customer obsessed, which means we strive to do our best in making sure our customers, leaders, and employees are being taken care of with the utmost care. If you ever have any feedback for us on how we can improve, please let us know. You are more than welcome to reach out to *************** with your feedback, and they will be sure to pass that along to our management.

      Local BBB

      BBB Mountain West

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