Business ProfileforProfessional Pool Covers

Utah Division of Consumer Protection vs .Professional Pool Covers, Kenneth Smith
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On 09/05/2023 the Utah Division of Consumer Protection filed a Final Default Order. Charges filed allege the business is in violation of the Utah Consumers Sales Practices Act, Utah code 13-1 l-4(2)(j)(i) which states: (2) Without limiting the scope of Subsection (1), a supplier commits a deceptive act or practice if the supplier knowingly or intentionally: (/) after receipt of payment for goods or services, fails to ship the goods or furnish the services within the time advertised or otherwise represented or, if no specific time is advertised or represented, fails to ship the goods or furnish the services within 30 days, unless within the applicable time period the supplier provides the buyer with the option to: (i) cancel the sales agreement and receive a refund of all previous payments to the supplier if the refund is mailed or delivered to the buyer within 10 business days after the day on which the seller receives written notification from the buyer of the buyer’s intent to cancel the sales agreement and receive the refund; or (ii) extend the shipping date to a specific date proposed by the supplier;

Respondent is ordered to cease and desist from any violations of the Utah Consumer Sales Practices Act. Respondent was also ordered to pay an administrative fine in the amount of $2500.00. For more details go to https://db.dcp.utah.gov/actions/0005605C.pdf