Business ProfileforArcadia Landscape and Design, LLC

On July 23 2020, Mr H**** inspected our property and discussed a plan to address our landscape needs. On August, 12, 2020, he submitted an invoice with a detailed estimate for the work we agreed to. On 8/16/20, we paid $5,707.80, the required 60% down payment to start work. We paid another $720.00 for sod on 11/4/20, paid in full. On 11/4/20, we paid another $3339.55, 35% as further down payment toward the job completion. He stated this second payment was to be 25% but billed us 35%: We did not catch this overcharge. There is 5% of the original estimate that was not paid. This was to be 15% on final walk through, which never happened. Work on our property did not start until fall 2020 but on 6/14/21, by email, he admitted he would not be able to finish the job. On 8/28/21, he said he would refund the money we had overpaid because the job was not completed. As of 9/21/21, he had not refunded our money and had not responded to requests for information. Because he abandoned the project, he has never been back to inspect the work that was done. As a result, he is unaware of our concerns about the work that was done. The most egregious problem is Mr. H**** did not do chair fabrications as specified in the estimate. He installed 3 posts anchored in concrete but not only were the posts not to spec (3x3, not 4x4) they were also too short to hang the chairs. We now have 3 blocks of concrete in our lawn with the posts cut off. We’re also not happy with the ground cover he planted as it has done nothing to address our weed problem as he recommended. We’re convinced he planted fewer plants than we paid for but cannot prove it. The estimate to fabricate the chairs was $1815.00 which we would like refunded.