Business ProfileforSt George Auto Gallery

I purchased a 2018 Chevy Colorado from this business on October 9, 2023. Ever since then I have dealt with nothing but dishonesty and rudeness from this business. When I drove the truck before I bought it, I noticed there was a bunch of new grease underneath it. When I inquired about it, I was told it was nothing. When I got the truck home and looked into it further, I found a large hole in the boot on the front axle. I called to complain about it and I was told they didn’t do the work and it wasn’t their problem. I knew they were lying to me so I went in the next day and spoke to the manager who said that they did in fact put that new axle on and must have caused the hole so they would fix it for me as wee as install the missing fender flare that they promised. I took the truck in the following week to get things fixed and when I went to pick it up there were 2 big scratches on the back door and some scratches around where they installed the new fender flare. I went back into the office to talk to them about it and the office lady was extremely rude to me and yelled at me and told me it was not her problem because she didn’t deal with that stuff. I called and spoke with the manager the next day and he was extremely rude and unprofessional and has been ever since. The business caused the scratches and to get them fixed properly then the body/paint shop will need the truck for 3 days. St. George auto is unwilling to fully fix the scratches and pay for a new coat of clear bra since that is what the truck had prior to the scratches, and provide me with or pay for a rental. They offered to shuttle me to work, which does not work for me because I live 20 miles outside of town. I told them that and asked for just a short term rental for the 3 days the shop will need my truck to properly fix it. They declined and refused to provide me with proper transportation for something that was their fault. They do not want to take full responsibility for their mistakes.