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          Find a Location

          Pohanka Lexus has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Pohanka Lexus

              13909 Route 50 Chantilly, VA 20151-2901

            • Pohanka Lexus

              13911 Route 50 Chantilly, VA 20151-2901

            Business ProfilePohanka Lexus

            New Car Dealers
            Multi Location Business

            Contact Information

            13909 Route 50

            Chantilly, VA 20151-2901

            Get Directions
            Visit Website
            (703) 968-9100

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            19 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            New & Pre-Owned Auto Dealer, Trade Valuation, Tire Store, Finance, Service, Parts

            Business Details

            This is a multi-location business.

            Find a Location

            Pohanka Lexus has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pohanka Lexus

                13909 Route 50 Chantilly, VA 20151-2901

              • Pohanka Lexus

                13911 Route 50 Chantilly, VA 20151-2901

              Location of This Business
              13909 Route 50, Chantilly, VA 20151-2901
              BBB File Opened:
              2/13/2003
              Years in Business:
              33
              Business Started:
              10/9/1991
              Business Started Locally:
              10/9/1991
              Alternate Business Name
              • Pohanka Lexus of Chantilly
              • Pohanka Automotive Group
              • Lexus of Chantilly
              Business Management
              • Mr. Doug Moultrie, Service Director
              • Mr. Vinni Nair, Sales Manager
              • Mr. Allen Grim, Manager
              • Mr. Scott Crabtree, President
              Contact Information

              Principal

              • Mr. Vinni Nair, Sales Manager
              • Mr. Scott Crabtree, President

              Customer Contact

              • Mr. Vinni Nair, Sales Manager
              • Mr. Kirk Schwartz, General Sales Manager
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              19 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/21/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I am in Delaware and negotiated a deal on a new Lexus at Pohanka Lexus in Chantilly, Virginia for delivery to Lewes, Delaware. At no time prior to Delivery did this dealership let me know that there would be only one key. They kept it secret to the point when they had me to sign a “WE OWE” paperwork that indicated that they owe nothing. It wasn’t until the Delivery person was ready to leave that I was told there was only one key and when it comes in I must drive 125 miles to have it programmed. There was no mechanical key provided as a back up that that will start the vehicle, it only works on the glove box. I would not have bought this car had I known. I would not have taken delivery. I would not have handed them my trade with two keys. Very underhanded on an SUV that cost $62,000. There were a lot of other issues with this sale that could have been avoided had they been honest
              Read More
              Read 18 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mohammad S

              12/28/2023

              Hi good morning, I brought my vehicle to install a dash cam the technician installed the dash cam but did wrong wiring for the insulation, installed connect the wire in to the battery or fuse box they connected to the windshield mirror light which is not working on parking mod no i have to take my vehicle to the professional electrician to reinstall the the das cam im requesting for full refund to pay the another technician please refund me as soon as possible thanks Mohammad s*****

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