Business ProfileforBerkshire Hathaway HomeServices Towne Realty

This real estate company withheld my security deposit - paying for wear and tear and cleaning fees which were not given to me prior to moving in (the apartment was filthy) - I left it to them very clean, cleaner than was left to me. The apartment is old and they used my security deposit to fix years old appliances and the like. Unfortunately I haven’t had time to battle this in court. But their behavior should be noted for future business practices and audit. They are stealing money, to fix an old apartment. One item was a refrigerator which was broken, very old, Iadvised them of this many times and never was able to use the water, however they charged me to replace the water filter (which was never used and knowingly broken) They replaced all blinds in the apartment - which were very old 3 years ago when I moved in (so they were at least 5+ years or older) - only two sets in the bedroom were broken and this was not do to harm but rather age - they were so old they were starting to break but I was charged to REPLACE ALL BLINDS - not just these old ones that were disintegrating. Also painting. I was left with undetailed bill which did not give me any explanation to how the money was allocated between items. Essentially they just took the money they wanted to fix old items instead of paying it themselves and that is not how a security deposit is meant to work. This apartment was old and there were many problems. I naively thought the company was decent and thought the small issues weren’t a problem and didn’t note them as well as I CLEARLY SHOULD HAVE! And also never complained over the years. It is really a shame to conduct their business in such a manner. I lived in the property for over 3 years. Not only that but the behavior of the leasing upon moving was disrespectful (I can give more detail if necc.) I’m not expecting anything, it is not much money but I think they do deserve review! Some people to have money to give away to landlords to fix aging