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Find a Location

Family Dollar has 1462 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Family Dollar

      500 Volvo Parkway Chesapeake, VA 23320

    • Family Dollar

      815 W Constance Rd Suffolk, VA 23434-5649

    • Family Dollar

      35090 Harper Ave Clinton Township, MI 48035-3203

    • Family Dollar

      1231 Pratt St Baltimore, MD 21223

    • Family Dollar

      921 Pennsylvania Ave, #915 Hagerstown, MD 21742

    Business ProfileforFamily Dollar

    Variety Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Family Dollar

    On November 7, 2022, Family Dollar Stores of Ohio, LLC doing business as Family Dollar and their corporate business Dollar Tree, in the Court of Common Pleas Butler County, Ohio for the State of Ohio Attorney General's Office was issued a Complaint and Request for Declaratory Judgment Injunctive Relief, Consumer Restitution, and Civil Penalties based on having reasonable cause to believe that violation of Ohio's consumer protection laws have occurred mainly the Consumer Sales Practices Act for the State of Ohio.

    To review the press release on this pending government action, please click on the provided link: https://www.ohioattorneygeneral.gov/Files/Briefing-Room/News-Releases/2022-11-7-Family-Dollar-Complaint-file-stamped.aspx and for complete details on the government action, please click on the provided link: https://www.ohioattorneygeneral.gov/Files/Briefing-Room/News-Releases/2022-11-7-Family-Dollar-Complaint-file-stamped.asp

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Family Dollar Distribution Location Gov Act
    On April 28, 2022, the Attorney General for the state of Arkansas filed lawsuit against Family Dollar and it's parent company Dollar Tree, Inc. for its reckless, willful, intentional, deceptiver and unconscionable practices of marketing, distributing and selling to Arkansas consumers products which were potentially hazardous, udulterated, or contaminated products as it relates to the Arkansas Deceptive Trade Practice Act.

    For complete details on this pending government action, please click on the provided link: https://www.ohioattorneygeneral.gov/Files/Briefing-Room/News-Releases/2022-11-7-Family-Dollar-Complaint-file-stamped.aspx
     
    See all additional business information

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 49 Customer Reviews

    Customer Complaints

    265 complaints closed in last 3 years

    120 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Family Dollar has 1462 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Family Dollar

        500 Volvo Parkway Chesapeake, VA 23320

      • Family Dollar

        815 W Constance Rd Suffolk, VA 23434-5649

      • Family Dollar

        35090 Harper Ave Clinton Township, MI 48035-3203

      • Family Dollar

        1231 Pratt St Baltimore, MD 21223

      • Family Dollar

        921 Pennsylvania Ave, #915 Hagerstown, MD 21742

      Headquarters
      500 Volvo Parkway, Chesapeake, VA 23320
      BBB File Opened:
      1/3/2020
      Alternate Business Name
      • Attn: Associates Relations
      Contact Information

      Principal

      • Attn: Associate Relations

      Customer Contact

      • Attn: Associate Relations
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      282 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      49 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      brianna m

      1 star

      11/09/2024

      This location is a high traffic area.The customer's complain a lot with the homeless being around the business selling drugs not to mentioned the high theft in the store. The manager of the store is not complying with safety for staff, the parking lot in the community is always nasty of trash doesn't look good at all. The customers are tired of the loitering in front of the the store and panhandling .The rate the store going with the lack of customer service and the poor skills of being a people person where you work shows a lot and the customers see that as well not to mentioned can't keep staff at your store as well ..It's definitely unfortunate...

      Local BBB

      BBB of Greater Hampton Roads

      BBB Reports On

      BBB reports on known marketplace practices.

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