We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Action in Community Through Service has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Action in Community Through Service

              3900 Acts Ln Dumfries, VA 22026-2498

            • Action in Community Through Service

              17866 Main St Southbridge, VA 22026-2410

            • Action in Community Through Service

              PO Box 74 Dumfries, VA 22026-0074

            Business ProfileAction in Community Through Service

            Non-Profit Organizations
            Multi Location Business

            Contact Information

            3900 Acts Ln

            Dumfries, VA 22026-2498

            Visit Website
            Email this Business
            (703) 221-3188

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Action in Community Through Service has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Action in Community Through Service

                3900 Acts Ln Dumfries, VA 22026-2498

              • Action in Community Through Service

                17866 Main St Southbridge, VA 22026-2410

              • Action in Community Through Service

                PO Box 74 Dumfries, VA 22026-0074

              Location of This Business
              3900 Acts Ln, Dumfries, VA 22026-2498
              Email this Business
              BBB File Opened:
              7/24/2015
              Alternate Business Name
              • Action in Community Through Service of Prince William
              • ACTS Homeless Shelter
              Business Management
              • Mr. Adil Khan, President
              Contact Information

              Principal

              • Mr. Adil Khan, President

              Customer Contact

              • Mr. Adil Khan, President
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Christine J

              06/25/2023

              Nothing they say about this shelter is true. They don't ha e a case worker that is ever there. I recently stayed at this shelter. I was threatened over and over I filed complaints but they were ignored. I found a job but they would not help me with transportation to get my license. I went to get my medication one night and thwre was no staff there. I take medication for high blood pressure. I had a stroke three days prior to this night. I went most of the time with no food. We were only allowed to go the the food bank once a month and we were only given enough for maybe a week. The food that is donated to the shelter is taken by the staff. These are only a few of the issues. When I escalated my complaints I was put out of the shelter in the rain with no were to go. It is sad how homeless people are treated. They take the disrespect and abuse in fear that if they speak out they will be put on the street as I was.

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.