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          Find a Location

          Patient First has 65 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Patient First

              5000 Cox Rd Ste 100 Glen Allen, VA 23060-9263

              BBB Accredited Business

            • Patient First

              2205 N Parham Rd Richmond, VA 23229-3161

              BBB Accredited Business

            • Patient First

              2300 E Parham Rd Richmond, VA 23228-3118

              BBB Accredited Business

            • Patient First

              3370 Pump Rd Richmond, VA 23233-1130

              BBB Accredited Business

            • Patient First

              12101 S Chalkley Rd Chester, VA 23831-3755

              BBB Accredited Business

            Business ProfilePatient First

            Medical Doctor
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5000 Cox Rd Ste 100

            Glen Allen, VA 23060-9263

            Visit Website
            (804) 968-5700

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            Customer Reviews

            1.23/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            133 complaints closed in last 3 years

            35 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1991

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Patient First has 65 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Patient First

                5000 Cox Rd Ste 100 Glen Allen, VA 23060-9263

                BBB Accredited Business

              • Patient First

                2205 N Parham Rd Richmond, VA 23229-3161

                BBB Accredited Business

              • Patient First

                2300 E Parham Rd Richmond, VA 23228-3118

                BBB Accredited Business

              • Patient First

                3370 Pump Rd Richmond, VA 23233-1130

                BBB Accredited Business

              • Patient First

                12101 S Chalkley Rd Chester, VA 23831-3755

                BBB Accredited Business
              Headquarters
              5000 Cox Rd Ste 100, Glen Allen, VA 23060-9263
              BBB File Opened:
              9/19/1990
              Years in Business:
              43
              Business Started:
              6/1/1981
              Business Incorporated:
              4/1/1985
              Accredited Since:
              12/1/1991
              Type of Entity:
              Corporation
              Business Management
              • Mr. George Morison, President
              • Mr. Ian Slinkman, Community Relations Manager
              • Ms. Amber Scott
              Contact Information

              Customer Contact

              • Ms. Amber Scott
              Additional Contact Information

              Fax Numbers

              • (804) 968-5700
                Primary Fax
              • (800) 447-8588
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              133 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/12/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              My daughter was seen at Patient First in ****************, ** on 11/27/23. She has ******** and was Patient First was provided the insurance card at the time of service. Since then, they have proceeded to send me bills 4 different times for a DUPLICATE CHARGE to ********. When I received the first one, I called her ******** insurance, to which they told me they paid the original charges on 12/11/23. However, Patient First accidentally sent a duplicate charge to them, which they were not going to pay twice. I was told to tell Patient First this information and for them to call the insurance company to sort it out. I have called Patient First every single time I have received ANOTHER BILL, and been told "This will be reviewed", only for no one to actually listen to what I'm trying to explain, and 90 days later, once again, receive ANOTHER BILL. Also, since my daughter has ********, the fact that they are billing me and threatening collections on me for not paying is 100% illegal on their part. I'm tired of this nonstop, never-ending process of not being heard, for a year now.
              Read More
              Read 132 More Complaints

              Customer Reviews

              43 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Josh S

              11/05/2024

              Collegeville Patient First is horrible I was there about 3 weeks ago, after being registered and while being treated I requested to speak to the doctor multiple times about the health issue I was having. The physician assistant ignored my request and my wifes request to see the ********* were not busy so Im not sure why I could not speak with someone. Dr ****** was there according to the website and according to a nurse on site. This was concerning so I called and the receptionist let me know I should speak with the director ***** ********, I left a message last week but never heard back.
              Read 42 More Customer Reviews

              Local BBB

              BBB Serving Central Virginia

              More Info on Local BBB

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