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          iTalk Global Communications, Inc has 1 locations, listed below.

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            Business ProfileiTalk Global Communications, Inc

            Voice Over Internet Protocol Sales and Services
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1600 Tysons Blvd Ste 750

            McLean, VA 22102-4873

            Get Directions
            Visit Website
            (877) 482-5503

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/22/2013

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Voice Over Internet Protocol Sales and Service

            Business Details

            Headquarters
            1600 Tysons Blvd Ste 750, McLean, VA 22102-4873
            BBB File Opened:
            12/7/2005
            Years in Business:
            21
            Business Started:
            8/13/2003
            Business Started Locally:
            2/8/2004
            Business Incorporated:
            8/19/2003
            Accredited Since:
            9/22/2013
            Type of Entity:
            Corporation
            Alternate Business Name
            • iTalk BB
            • iTalk Broadband
            Business Management
            • Mr. Paul Zhu, Executive Vice President
            • Mr. Jack Zhao, President/CEO
            • Ms. Weberly Wu, CFO
            • Ms. Li Lei, Vice President
            • Mr. William Burge, Vice President
            Contact Information

            Principal

            • Mr. Jack Zhao, President/CEO
            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/22/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I want to use I talkbb company as my security home provider. when I talk to them about the services and argee to useit as my security provider but have to help me set up and teach me how to use it and connect with my phone .then,they mail to me the equipment and promise me help me set up by phone .they just call me twice before I receive the equipment .after I received the equipment they never call me for follow up.I've been waiting for them call me back for set up and they didn't .so I found another security company as my home security provider .so I called yesterday for I talkbb about to cancel the services ,because they never helped me set up and the equipment I never open it and connect it to use.so they said they won't do it ,because after one month policy .the problem is I never use it and they didn't follow up when I received the equipment for help me set up. that's means the services never happened. they just want to charge me the money. that's wrong .because this services has never been set up and never been used and also they didn't follow up for services as they promised help me set up by the phone.
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            Read 4 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Yung L

            12/18/2023

            Very very bad communication. I called them to cancel the subscription several times. But they try to delay the service and make fake statement about no response from callback. They are very reluctant to proceed the request even I am under the other carrier service now. What I am asking is to stop the charge to my credit card. Yung L.

            iTalk Global Communications, Inc Response

            12/19/2023

            Thank you for bringing your unpleasant experience to our attention. We appreciate if you can let us know your account information so that we can look into your case. You can reach out to us by sending email to ****************. Thank you.
            Read 3 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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