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Find a Location

Absolute Plumbing & Mechanical Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAbsolute Plumbing & Mechanical Inc

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2011

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Absolute Plumbing & Mechanical Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4084 Grey Hound Ct, Midlothian, VA 23112-7331
      BBB File Opened:
      9/30/2011
      Years in Business:
      14
      Business Started:
      12/3/2009
      Business Incorporated:
      12/3/2009
      Accredited Since:
      9/1/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2705134283 for this business, issued by Board for Contractors. The expiration date of this license is 4/30/2026.

      These agencies may include:

      Board for Contractors

      9960 Mayland Drive, Suite 400

      Richmond VA 23230

      (804) 367-8511

      Fax: (804) 5274401

      https://www.dpor.virginia.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Absolute Plumbing & Mechanical
      Business Management
      • Ms. Tammy Castelow, President
      Contact Information

      Principal

      • Ms. Tammy Castelow, President

      Customer Contact

      • Ms. Tammy Castelow, President
      Additional Contact Information

      Fax Numbers

      • (804) 674-1052
        Primary Fax

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bill B

      1 star

      07/13/2023

      No matter how desperate you feel, DO NOT hire this company. In my experience, they created more problems than they solved, they left a colossal mess behind, and they did not keep their commitments.I hired them to replace a pump at a shared well. The day after their work, the pipes from the well to the homes served by that well had no water pressure. Absolute Plumbing told me that one of the pipes must have had a leak, but since they didn't know how to determine which one, they needed to replace all the pipes between the well and several houses for $25,000. Hmm.Absolute recklessly maneuvered around my property, causing still more damage to the property infrastructure which they didn't fix, and they failed to answer simple questions about the work they did despite telling me they would do so.1. They cut septic lines with their equipment but buried these instead of reporting them. I only learned of these cuts when tenants reported septic issues. 2. They destroyed a french drain even though the tenant had told the worker with the excavator, "There is a french drain here, so you need to dig this area by hand." 3. Most egregiously, they destroyed the pump house in multiple ways. They tore the siding off the wall and ripped down the insulation from between the studs on the side where the pipes exited the structure and they never put it back together, and they hit the building with their excavator knocking its framing out of square. 4. And of course, they left a pile of project garbage on the property.*****, the owner, told me the worker who was sent to my property was subsequently fired by Absolute for doing such bad work. But even though that worker is gone, ***** is still there. ***** as owner is responsible for the disaster that they caused me. He is responsible for resolving problems caused by his employees' work. You cannot count on him. His approach remains a risk to every potential customer.

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