Business ProfileforRedemption & Release, LLC
Additional business information
According to BBB information, this firm offers services to redeem consumer timeshares. The business owner, Larry S. Morse, explained that Redemption & Release, LLC acquires ownership on select timeshare/vacation home properties. The business does not offer resale services. On July 30, 2014 and February 24, 2015 BBB visited the location at 5206 Markel Rd, Ste 106, Richmond, VA 23230 and found that Redemption & Release, LLC was not at the address. BBB requested a copy of the business's lease agreement to verify their location and an explanation as to what Redemption & Release, LLC does with the properties they acquire.
While BBB did not receive the requested information, on April 2, 2015 the business informed us that Redemption & Release's address has been updated to 7400 Beaufont Springs Drive Suite 300 Richmond, VA 23235. BBB visited the location and searched the directory and were unable to find a listing for Redemption & Release. In speaking with the building's receptionist, it was confirmed that Redemption & Release is a mail client only and has no physical presence at this address.
On May 11 2015, Mr. Morse visited BBBs office and said that they did indeed have an office at 5206 Markel Road.
On June 19, 2015, BBB attempted to visit Redemption & Release at 5206 Markel Road. On the directory by the elevator, Redemption & Release was not listed as an occupant of Suite 106. However, the nameplate next to the door of Suite 106 has been divided between Redemption & Release and another business. There was no one at the office. While there were flyers about the other business outside the door, there were no information sheets about Redemption & Release. We spoke with the leasing company and they were unfamiliar with a business in the name of Redemption & Release at 5206 Markel Road. We also contacted the Henrico County Revenue Division and they were not able to locate a business license for Redemption & Release, LLC.
BBB requested a copy of the business's current local business license and a copy of the business's lease agreement for the Markel Road address. While BBB did not receive a copy of a lease agreement between Redemption & Release and the building management, Redemption & Release did state they are not required to have a local business license. On July 14, 2015, BBB spoke with the Henrico County Revenue Division and they indicated any business that is considered exempt would be registered with their office and they are unable to find a registration for Redemption & Release.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 5206 Markel Rd Ste 106, Richmond, VA 23230-3044
- BBB File Opened:
- 12/11/2013
- Years in Business:
- 13
- Business Started:
- 12/7/2011
- Business Incorporated:
- 12/7/2011
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 10:00 AM - 10:00 PM
- T:
- 10:00 AM - 10:00 PM
- W:
- 10:00 AM - 10:00 PM
- Th:
- 10:00 AM - 10:00 PM
- F:
- 10:00 AM - 10:00 PM
- Sa:
- 10:00 AM - 10:00 PM
- Su:
- Closed
- Business Management
- Mr. Larry Scott Morse, President
- Contact Information
Principal
- Mr. Larry Scott Morse, President
Customer Contact
- Mr. Larry Scott Morse, President
- Additional Contact Information
Fax Numbers
- (321) 396-7883Primary Fax
- (321) 396-7883
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