37 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Alison W
1 star10/15/2024
Horrible experience. Bought my building from ** but apparently was doing business with these folks, unbeknownst to me, until my build was cancelled at the final hour, with claims for the following day, followed by an email extending it to a week, followed by a phone call to say 4 more days. To say that this screwed up my own business schedule is an understatement, and the attitudes that came with were abhorrent. ..should be interesting see what happens going down, but I would never recommend this business to anyoneGarage and Shed Supply Response
10/21/2024
Ms. ****, Thank you for your feedback. We are so sorry your building installation was delayed by 3 days. It can be very frustrating to have a change in schedule and then have to reschedule your plans that were lined up to complete work on your building once installed. As described in the email sent to you Saturday, there is a normal variance of scheduling depending on how long the building before yours takes to be installed. In this case they originally delayed by one day due to the project before yours taking a little longer than planned. The additional reschedule for two more days was due to the storm. As you can imagine, in hurricane season, it is difficult to install a building during the weather. As our teams install buildings in 21 different states, they travel all over the east coast to install buildings and were therefore impacted by the storms causing additional slight delays. I understand that even after this was communicated with you via phone, that it can still be frustrating in delaying your project. Our sales office is located in Ringgold, VA, but we do use multiple vendors, some of those in NC and thus the scheduling calls for your building came from the NC team that was installing. I’m so glad they were able to get your building up, even though it was delayed by 3 days. We appreciate you being a customer and hope you enjoy your building!Review from Brad W
5 stars09/04/2024
I worked with Steve on my building project, easy to communicate with offered some suggestions in the planning stage. I was kept updated through the process! The crew showed up on time and worked diligently through completion. The crew was polite and did a good job of cleaning up the work site after they were done. Very satisfied with the overall experience and the building g turned out exactly as expected! I would highly recommend working with Steve and his crew, and will definitely do so for any future building needs.Garage and Shed Supply Response
09/05/2024
Thank you for your feedback! We are so happy to hear you had a great experience with our team. Thank you for being a customer!Review from ROBERT R
5 stars07/17/2024
Working with Steve ***** was a very pleasant experience right from the beginning of our process. He was patient, answered all my questions, sent color samples and accurately described the quality of the product and the process for completion of the project. Steve is the reason I chose to work with his company, and now that the project is complete, I'm glad I did.Garage and Shed Supply Response
07/18/2024
Thank you for your feedback! We are so happy to hear you had a great experience with our team. Thank you for being a customer!!!Review from Jeremy A
5 stars07/13/2024
We were recommended to talk to Steve at garage and shed supply by my dad who had just had a metal garage built thru him in *******. My build, however was in ****. I had talked to several other companies and challenged Steve to quote my build. To be fully transparent, he was not able to “beat” my lowest quote. However, he walked me thru the entire quote and fairly pointed out and explained to me some of the big differences in all the quotes. Trust me when I say not all metal buildings are created the same. Step by step he explained nearly every issue people can have with this process and walked me thru the steps they use to avoid those issues or guided me to what I needed to do to personally avoid them. Honestly it was a small price to pay to work with an up front and honest professional! My build was suppose to be up in 2-4 weeks. It ended up pushing out to about 8 weeks after my pad was ready. While this wasn’t ideal - I fully understood this was the manufacture/installer issue and not a Garage and supply. I couldn’t be more happy with the install crew that put my garage up and had absolutely no issue, besides it running a few weeks behind. Installer showed up on first scheduled day at 8:00 am bright eyed and bushy tailed! All in all I would highly recommend Steve and garage shed and supply! Working with professional's who are readily available to answer all your questions and address all your issues are worth more than their weight in gold. Consider us highly satisfied!! Thanks again Steve and Garage Shed and Supply.Garage and Shed Supply Response
07/15/2024
Thank you for your feedback! It is so awesome to hear that you had a great experience with our team and our product. Thank you for being a customer!Garage and Shed Supply Response
07/15/2024
Thank you for your feedback! It is so awesome to hear that you had a great experience with our team and our product. Thank you for being a customer!Review from Michael D
5 stars07/12/2024
It was a pleasure working with Steve ***** through the purchase and building process of our 30x70x14 Steel Shop/Garage. Steve was always available when I, or my wife had questions and advice. The crew that erected the building was very nice and professional, our buildings was finished in no time. The durability of the structure is pretty solid, they performed a great job. I reccomend Steve ***** and ******** ******** to anyone shopping for a sturdy shop, or Garage, and even a Barndominium. Best Regards, Michael & Sheryl *****.Garage and Shed Supply Response
07/13/2024
Thank you for your feedback! We are so happy to hear you had a great experience with our team and are happy with the product. Thank you for being a customer!Review from Shirley L
5 stars07/10/2024
On a cold February night after experiencing a devastating fire that destroyed all of our outbuildings, this 76 year young woman Googled metal buildings with no clue what I was doing. My husband has been fighting cancer for several years so as not to burden him I took it upon myself to complete this project. So I chose 5 companies to get a quote for what I thought we needed, a shop, storage and garage all in one building with walls to separate. I am looking for best price for the design I chose which was an enclosed ******** ****, quality of product, color, delivery time, prompt response to my initial call and Steve ***** of Garage and Shed Supply was definitely the winner. From the initial call to the finished product call he was always available. I even had to bother him on weekends and time off. He gave me many quotes as I changed my mind many times with many questions and he answered every one and took the time to go into great detail. I received the building two weeks ahead of schedule from ******** ********* ***. Javi and his crew that installed it was top notch working 15 hour days in 100+ degree temps diligently to make it happen. He also was pleasant to work with. It has been an exceptional experience from beginning to end with Steve ***** not just being a salesman but following thru the entire project. For all of these reasons I would highly recommend this company.Garage and Shed Supply Response
07/12/2024
Shirley, thank you so much for your feedback! It is wonderful to hear you had such a great experience with our team, but especially in the face of dealing with and recovering from hardship and pain. We appreciate you sharing your experience and we're so happy it was a happy one! Thank you for being a customer!Review from Michael H
5 stars06/27/2024
My wife and I stopped by Garage &Shed Supply and was helped by Chris ******** in buying our new shed a 8 - 12 with double doors and 2 windows. He was very helpful in every way and shed was cheaper than other dealers. We received our shed today and setup was perfect. Staff was very friendly and my wife and I will recommend this business to anyone looking for a new shed. Thanks Mike & Angie!Garage and Shed Supply Response
06/28/2024
Thank you so much for your feedback! We are happy to hear that you had a great shed buying experience. Thank you for being a customer!Review from Eddy H
5 stars05/06/2024
Purchase and order process excellent, answered all questions completely, transparent in their process, quick response. Now wait for building to arrive and be assembletGarage and Shed Supply Response
05/07/2024
Thank you for your feedback! We are so happy to hear you have had a great experience with us. Thank you for being a customer!Review from Bradley B
5 stars03/27/2024
Steve O**** did an amazing job walking us though the process of building a twenty foot 32' x 80' two story barndominium. Working with him on our new barndominium's exterior structure was an outstanding experience from start to finish. From the very first interaction, the dealer demonstrated an unparalleled level of professionalism and a commitment to delivering exactly what I envisioned. His communication process was impeccable, ensuring I was informed and comfortable with each step of the project. The dealer's willingness to go above and beyond was evident throughout our collaboration. He listened to my specific needs and desires, providing expert advice and solutions that exceeded my expectations. Aside from Steve's impeccable desire to see the project successfully completed, one of the most impressive aspects of this project was the building crew's flexibility and dedication. Despite the complex request to install 31 windows into the building, they tackled the challenge with enthusiasm and precision. For a reasonable additional cost, they managed to incorporate, install, and seal every window flawlessly, which significantly enhanced the aesthetic and functionality of my barndominium saving me time and money. The end result is a testament to the dealer's expertise, the crew's hard work, and their collective ability to bring a client's vision to life. I couldn't be happier with my new barndominium and would highly recommend this metal building dealer to anyone looking to embark on a similar project. Their service is truly top-notch, setting a high standard for quality and customer satisfaction in the industry.Garage and Shed Supply Response
03/29/2024
Brad, thank you so much for your feedback! We are so grateful you had an amazing experience with Steve and the install crew. We hope you enjoy many good times in your new building. Thank you for being a customer!Review from Marc S
5 stars02/21/2024
This was a very smooth process, and Alex was more than happy to make sure I got exactly what I wanted, and for a very competitive price!Garage and Shed Supply Response
02/22/2024
Thank you for your feedback! We are so happy to hear you had a great experience with us! Thank you for being a customer!
Customer Review Rating
Average of 37 Customer Reviews
Contact Information
2762 S Boston Hwy
Ringgold, VA 24586-2506
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