Business ProfileforGarage and Shed Supply

Horrible experience. Bought my building from ** but apparently was doing business with these folks, unbeknownst to me, until my build was cancelled at the final hour, with claims for the following day, followed by an email extending it to a week, followed by a phone call to say 4 more days. To say that this screwed up my own business schedule is an understatement, and the attitudes that came with were abhorrent. ..should be interesting see what happens going down, but I would never recommend this business to anyone

Ms. ****, Thank you for your feedback. We are so sorry your building installation was delayed by 3 days. It can be very frustrating to have a change in schedule and then have to reschedule your plans that were lined up to complete work on your building once installed. As described in the email sent to you Saturday, there is a normal variance of scheduling depending on how long the building before yours takes to be installed. In this case they originally delayed by one day due to the project before yours taking a little longer than planned. The additional reschedule for two more days was due to the storm. As you can imagine, in hurricane season, it is difficult to install a building during the weather. As our teams install buildings in 21 different states, they travel all over the east coast to install buildings and were therefore impacted by the storms causing additional slight delays. I understand that even after this was communicated with you via phone, that it can still be frustrating in delaying your project. Our sales office is located in Ringgold, VA, but we do use multiple vendors, some of those in NC and thus the scheduling calls for your building came from the NC team that was installing. I’m so glad they were able to get your building up, even though it was delayed by 3 days. We appreciate you being a customer and hope you enjoy your building!