Business ProfileforDrive This Way Driver Training

After doing research on several area driving schools, I had decided on this business due to the fact that they state in their online information that the online course and driving can be done simultaneously. I sent all information needed online to their business and then went directly to the office to give the payment which was $450. The instructor who took my payment let me know that I should hear from someone within a few days about scheduling drive time because the classes were filling up quickly. I waited almost a week with no response back from them and ended up calling. The girl I spoke with proceeded to tell me that she could not get my daughter scheduled at that she needed to compete the online course first. I explained to her that this was not was explained to me. She said she would have someone contact me. I did not hear back fe anyone at Drive This Way until weeks later I sent an email with my concerns. I let them know that not only was I told wrong information but also the online app for instruction was not working for my daughter past the second module. They responded and said I could contact the app program about the issues. I did email back saying at this point I did not wish to move forward with their driving program. That email was sent almost 2 weeks ago and have yet to hear back. I asked for a refund since we have not been able to accomplish anything with the program. My daughter should have been able to drive this past weekend, but due to the lack of communication with this business we are now weeks and close to over a month behind.