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Find a Location

Honey And Hive: A Keepsake Company LLC has 1 locations, listed below.

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    Business ProfileforHoney And Hive: A Keepsake Company LLC

    Online Retailer

    Additional business information

    Additional Info:
    Haley Collins, the owner of Honey And Hive: A Keepsake Company, LLC, was the owner of “The Southern House, LLC,” which has an F Rating from BBB for a pattern of complaints and failure to respond to complaints.   Ms. Collins informed BBB on January 5, 2023 that she would not respond to any complaints forwarded to her by BBB. 

    On June 20,2023, BBB was notified that Ms. Collins had formed a new corporation (Honey And Hive: A Keepsake Company, LLC.) This new company offers similar products and services as the previous company. 

    The previous company’s BBB Business Profile can be viewed HERE

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Rustburg, VA 24588-3386
    BBB File Opened:
    6/20/2023
    Years in Business:
    1
    Business Started:
    4/27/2023
    Business Incorporated:
    4/27/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Honey & Hive Keepsakes
    Business Management
    • Ms. Haley Collins, Owner
    Contact Information

    Principal

    • Ms. Haley Collins, Owner

    Customer Contact

    • Ms. Haley Collins, Owner

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Whitney B

    1 star

    05/14/2024

    Honey & Hive. Formally known as Southern House. I ordered a breastmilk tumber after we had my son and it came and was absolutely beautiful. There was a misspelling and she did offer to fix it free of charge if I sent it back. However it was so small I didnt even care. Still dont. It is beautiful and I still use it 4 years later. However my issue and why I would not buy from Honey & Hive again. I won a gift card in a raffle for $100 that did not have an expiration date. We unfortunately dealed with infertility and took longer to conceive my daughter. During this time the gift card policy changed. I reached out to admin and they assured me it would not expire and the new policy would not affect me. During black Friday of 2022 I used my gift card to order a breastmilk keychain from there with a tat or 8 to 12 weeks. Then we conceived my daughter and I decided to use the rest of my gift card to order a personalized blanket with her name and order one for my son as well in August 2023. The gift card would not process so I emailed the shop. I was told that the gift card had expired per the post about the winners. She sent me a screenshot if it. However on facebook you can see edits of posts. And in the edits of the original post you could see the orginal without an expiration date and the edit she made in the past several minutes to include an expiration date. When I raised question to it, she very quickly decided to honor the gift card and order the blankets. I recieved those in September. My son's name was completely misspelled, my daughter's name was not capitalized, and the sizes were wrong. She reordered. Again they came wrong. The colors were switched on the blankets. She then reordered them a 3rd time and they finally came. Then that keychain I ordered in November 2022 didnt come until October 31, 2023. I left a review on the website but it was deleted

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