Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 2, 2022 Cook Siding & Window Company, Inc. entered into a Consent Order with the Commonwealth of Virginia Board for Contractors.
Based on the investigation of this matter, the Board finds reason to believe that Cook Siding & Window Company, Inc. violated the following:
1. Failure to obtain written change orders, which are signed by both the consumer and the licensee or his agent, to an already existing contract.
Cook Siding & Window Company, Inc. acknowledges an understanding of the charges and neither admits nor denies the violations.
For more details go to http://www.dpor.virginia.gov.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 301 Kessler Mill Rd, Salem, VA 24153-4448
- BBB File Opened:
- 4/15/1973
- Years in Business:
- 70
- Business Started:
- 1/15/1954
- Business Incorporated:
- 1/15/1973
- Accredited Since:
- 2/15/1988
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Jesse Cook, Owner
- Mrs. Mallory Cook, Operational Manager
- Contact Information
Principal
- Mr. Jesse Cook, Owner
Customer Contact
- Mr. Jesse Cook, Owner
- Mrs. Mallory Cook, Operational Manager
- Additional Contact Information
Phone Numbers
- (800) 769-2040Other Phone
Website Addresses
- (800) 769-2040
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jennifer M
1 star01/04/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.