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          Launching Pad Trampoline Park and Family Fun Center has 1 locations, listed below.

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            Business ProfileLaunching Pad Trampoline Park and Family Fun Center

            Trampolines

            Contact Information

            1300 Intervale Drive

            Salem, VA 24153

            Visit Website
            (540) 404-9235

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            This family fun center offers a trampoline jump court, airbag foam pit, gladiator pit, fidget latter pit, basketball lanes, dodge ball courts, Launch Tower and bumper cars. 

            Business Details

            Location of This Business
            1300 Intervale Drive, Salem, VA 24153
            BBB File Opened:
            5/11/2016
            Years in Business:
            9
            Business Started:
            10/15/2015
            Business Started Locally:
            9/1/2015
            Business Incorporated:
            3/23/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Launching Pad Trampoline Park, Inc.
            Business Management
            • Mr. Kevin Sisson, President
            Contact Information

            Principal

            • Mr. Kevin Sisson, President

            Customer Contact

            • Mr. Kevin Sisson, President
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Beck H

            12/10/2023

            The owner accused my husband for smelling like booze when he helped my child jump from the launching Pad. Does not accommodate to spectrum children and was discriminated against for such by being scolded by the teenage staff. We have "issues" for our child being autistic.

            Launching Pad Trampoline Park and Family Fun Center Response

            12/11/2023

            Well Becky sure likes to leave parts of the story out. This started with a Facebook post of hers that called our employees "rude little *****". And told us not to scold people when we "weren't even at your stations to prevent rules from being broken". When I investigated with my employees I found out that her child ran past our attendant who was working at the station. The child climbed to the top of our 15.5 ft jump tower. Our attendant followed to try to get the child down (no parent in sight for a 5yr old, non-verbal, autistic child). Our attendant finally got the child up from a sitting position at the top of the tower. The child was about to walk back down the stairs when the father came running up the stairs, picked up the child and threw the child off the tower into the airbag below. Child landed on his face. He could have been seriously hurt. A few of my employees who dealt with the "father" stated that he smelled like alcohol. We have the entire incident on video, which is nice since Becky likes to deal loosely with the facts.

            Local BBB

            BBB Serving Western Virginia

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