Business ProfileforScented Expressions Supplies, LLC

Don't go to this comp if u need oils there very rude and combative and they think there always rite and we customers are wrong they lie make lies up about there customers go read al thebad reviews about this company and watch how quick they reply with there lies about the customer they won't ever make a customer happy this is one greedy and rude comp IF U NEED A REFUND CAL UR BANK LIKE I DID Also it's takes them a Rediclous amount of time to ship I been order from them and it always took them aleast 10 to 12 to ship even when it's not a holiday GO TO ****** ****** that comp wil work with there customers and aren't rude or combative I just order and got my order and one of the oil doesn't smell anything like it did before it smell mad weak like it was oil down I messaged them again I'm the lair they don't care about there customers if it wasn't for us there *** wouldn't be in business I hope this place goes out of business because of how they treat there customers it's Rediclous IT makes me wonder if they treat everyone one like this or just certain ppl....

Customer reached out stating the fragrance the received was an entirely different fragrance. Conversation is below hi my name is Trista ****** i just open the sol de janeiro 71 and why dont it smell like it did in the past it smell like the bum bum 62 which i didnt order i wanted the 71 because it smell stronger and this is so weak smell nothing like it did in the past i order 71 a couple of times it always smell so so good but this time its different just wanted to reach out to onform yous and i hope uses can make it rite ..i have no reason to lie i never ever complained before and im not now just would love to have what i order THANK YOU TRISTA Good afternoon, Thank you for reaching out. May we get a photo of the label and the date at the bottom please?Thank you for those photos. Regulatory has pulled scans and the retaining preweighs from that day and Brazilian crush was most definitely poured and weighed for that date. This was our last reply as the customer began to get extremely rude with us. Ok well I'm telling u something wrong with mind why would I lie u ppl.do this to all ur customers ur the only company that never doesn't anyth to make there customers happy or care it's bad enough u take mad long to ship its Rediclous how u ppl treat ur customers thata ok I get a refund from my bank and u lost me as a customer like u care use are the rudest company thats why uses have so many bad reviews and I'm Def going to give use bad reviews on all the site . We have a scanning system that the packer must scan the order, then scan the item they are going to weigh, to that order, then fill the order, the order is then scanned into the fulfillment system. If the correct item is not scanned the system gives a sound, you must reenter the product code, and must be overrode before you can continue on. This helps ensure the correct item is being filled for the order, and then the correct item being shipped to the customer. The system saves all over rides to ensure someone did not over ride the incorrect product and it cab be gone back to, to see what product was entered during the full process. Processing times are TYPICALLY 1-6 business days, however, tend to be a bit longer during peak seasons, holidays, or sales. This information is in our terms and conditions for customers to read along with other essential information.