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Find a Location

Boyd Honda of South Hill has 1 locations, listed below.

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    Business ProfileforBoyd Honda of South Hill

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1121 E Atlantic St, South Hill, VA 23970-9547
    BBB File Opened:
    2/11/2008
    Alternate Business Name
    • Boyd Chevrolet Buick Pontiac Cadillac Honda
    Contact Information

    Principal

    • Mr. Ryan Lafoon, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Diane G

    1 star

    02/28/2022

    I have been a customer of Boyd Chevrolet for many years. When I get my **** ******** **** and country serviced, they are not doing a good job. I had an antifreeze leak under my hood for approximately 2 years. They changed the wrong part which was a transmission line and said they fixed it, they kept my vehicle for approximately 2 days when I went to pick it up my son and I check it and it still leaking, we had a apiece of tape on the pipe that was leaking, told them it was still leaking they took back to shop and stated that it was fixed. Every time I would drive my Van, I could still smell antifreeze and it would steam. Air conditioner was not working, took back to dealer. They put new condenser/ air conditioner; leak still continued under hood. Went back to dealer they said I needed all new hoses. They put all new hoses on Van. Leak stopped approximately 3 weeks. I was driving Van Saturday Feb.26. Heater hose blew off, antifreeze went everywhere on top of motor and under van. I called Son and he put hose back on, he said the mechanic that put the hose on did not take off yellow strip when taking off strip and push hose on it supposed to seal it on so that it will come off. There are more hoses that have yellow strip on them under hood. Called Boyd Chevrolet this am they said I cannot get an appointment until Mar. 11, asked to speak to the manager she said he was not in she will relay message to manager and will call me back not today but when gets around to it in a couple of days. This is not the only problem I have had with them. Had oil change done there and they rounded off oil plug and it leaked all my oil out, they broke my windshield washer on drivers' side, they did fix it with no charge. They fixed my back hatch windshield washer, took all rubber seals off when i go down dirt road dust comes through back. They said the will replace it for $****** for the part plus labor. I am a 70 woman and have a disabled husband, so I have to depend on a dealer.

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