We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Hilldrup an agent of United Van Lines has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHilldrup an agent of United Van Lines

            Moving Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4022 Jeff Davis Hwy

            Stafford, VA 22554-4827

            Visit Website
            (844) 229-3595

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.8/5

            Average of 110 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/24/2002

            Years in Business: 121

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Hilldrup is a family-owned moving, storage, relocation and logistics company started in 1903. Today, Hilldrup is one of the largest agency groups in the entire industry, and operates facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida with its corporate office in Stafford, Virginia. Hilldrup moves families and businesses domestically and internationally, in addition to offering logistics services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies and universities. For more information on Hilldrup’s services, please visit http://www.hilldrup.com/.

            Products & Services

            International and domestic moving, residential moving, government and military, commercial moving

            Business Details

            This is a multi-location business.

            Find a Location

            Hilldrup an agent of United Van Lines has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              4022 Jeff Davis Hwy, Stafford, VA 22554-4827
              BBB File Opened:
              6/15/1999
              Years in Business:
              121
              Business Started:
              1/1/1903
              Business Incorporated:
              9/18/1958
              Accredited Since:
              9/24/2002
              Type of Entity:
              Corporation
              Alternate Business Name
              • Hilldrup Companies, Inc.
              • Hilldrup
              • Hilldrup an agent of Mayflower Transit
              • Hilldrup Moving & Storage
              Business Management
              • Mr. Charles G. McDaniel, Chairman
              • Ms. Linda Rivera, Manager, Claims Dept.
              • Ms. Jordan McDaniel, Marketing Director
              • Mr. Charles W McDaniel, President/CEO
              • Mr. Robert Riebe, Marketing Director
              Contact Information

              Principal

              • Mr. Charles G. McDaniel, Chairman

              Customer Contact

              • Ms. Jordan McDaniel, Marketing Director
              • Mr. Robert Riebe, Marketing Director
              Additional Contact Information

              Fax Numbers

              • (804) 353-3395
                Primary Fax
              • (703) 221-5206
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              7 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/23/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              ************************************************* pick up all my belongings on Aug 26. It is now September 23 and I still havent received notice of delivery. Each time I call the company they tell me something different. Today they tried to tell me my 1st delivery day was Sept 30. I confirmed my August 30 first delivery date with at least 4 people. The company called on Sept 18 to say my things would be delivered in the next five days. It is now Sept 23 and still no word. Ive been calling the company every week. The sales people out right lie, and the customer service manager was rude and unhelpful. The sales manager now says I should expect delivery in 3 to 10 days. I never dreamed it would take more than a month to receive my belongings. Im starting to think this company is a scam, as there is no consistency between what their employees say. I just want my furniture and belongings back.
              Read More
              Read 6 More Complaints

              Customer Reviews

              110 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tim S

              11/12/2024

              What a great team of three fine men who delivered our goods from ************ yesterday. All very professional, kind and willing to go the extra mile. Thank you!!

              Hilldrup an agent of United Van Lines Response

              11/13/2024

              Thank you for sharing about your wonderful experience with our team! We were happy to assist with your international move and are pleased to hear that our professionals were kind and willing to go above and beyond. Thank you for your trust and business!
              Read 109 More Customer Reviews

              Local BBB

              BBB Serving Central Virginia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.