Business Profilefor1st Class Real Estate

As a military family relocating, we entrusted our process to ***** Via, a real estate agent whom we believed would help us find our new home. Unfortunately, our experience wit* ***** was nothing short of a nightmare. ***** displayed a concerning lack of professionalism and attention to detail. She failed to conduct proper due diligence when presenting properties to us, leading to us being misled and ultimately ending up in a contract for a house that was completely unsuitable and misrepresented. Moreover, ***** neglected to thoroughly review important contractual details, resulting in critical errors that should have been caught and rectified early on. Throughout the entire process, we encountered numerous red flags that should have prompted immediate action and correction. However, ***** consistently ignored these warning signs, offering mere excuses and assurances instead of taking responsibility for her mistakes. This behavior clearly demonstrated her incompetence and disregard for our best interests as clients. The situation reached its lowest point when we discovered that ***** had negotiated for the wrong house with the builder. This unforgivable error left us without a home and without any recourse, as ***** inexplicably distanced herself from the situation instead of working tirelessly to find a solution. To make matters worse, we had sold our previous home in anticipation of moving into a property we genuinely loved. Instead, we were left betrayed and stranded, all because of ******s unprofessional conduct and incompetence. I strongly advise anyone considering ***** as their real estate agent to proceed with extreme caution. Our experience highlights the dangers of trusting someone who lacks the integrity, competence, and dedication required to fulfill their fiduciary duties. It is my sincere hope that by sharing our story, we can prevent other families from enduring the same anguish and disappointment that we have suffered due to ******* betrayal.