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Find a Location

Vacation Sales Associates has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vacation Sales Associates

      2829 Guardian Lane #220 Virginia Beach, VA 23452

      BBB Accredited Business
    • Vacation Sales Associates

      P.O. Box 9295 Virginia Beach, VA 23450

      BBB Accredited Business

    Business ProfileforVacation Sales Associates

    Timeshare Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/6/1993

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Vacation Sales Associates has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vacation Sales Associates

        2829 Guardian Lane #220 Virginia Beach, VA 23452

        BBB Accredited Business
      • Vacation Sales Associates

        P.O. Box 9295 Virginia Beach, VA 23450

        BBB Accredited Business
      Location of This Business
      2829 Guardian Lane #220, Virginia Beach, VA 23452
      BBB File Opened:
      12/4/1991
      Years in Business:
      36
      Business Started:
      2/1/1988
      Business Incorporated:
      12/11/2001
      Accredited Since:
      4/6/1993
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of S0704793 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • VSA Resorts
      • Ocean Sands Resorts
      • Ocean Key Resorts
      • Atrium Resorts
      Business Management
      • Mr. Joe Cantrell, Senior Vice President
      • Mary McGregor, Hospitality Manager
      Contact Information

      Principal

      • Mr. Joe Cantrell, Senior Vice President

      Customer Contact

      • Mr. Joe Cantrell, Senior Vice President

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hafiz C

      1 star

      04/12/2023

      We purchased a timeshare with VSA and Ocean Sands in 2003. Prior to our purchase, Ocean Sands convinced us that we would be able to use it at different locations in other states and that we would always be able to sell it if it would become a financial burden, thus making it a good investment. We have not been able to utilize it at locations we wanted to visit, which prompted us to sell it. We’ve been trying to sell it for more than 5 years but to no avail. We couldn’t even sell it for $1.00 (one dollar), in fact, we can’t even give it away free. Even after we fully paid off the timeshare, we were assessed an additional $1200.00 for a balcony, which we paid, along with the yearly maintenance fee that went from $500.00 to now over $800.00, (Jan 2023). Retired military and on a fixed income, coupled with inflation, this timeshare has become a financial nightmare for us and we can no longer afford it. We attempted to cancel the timeshare but was offered a deed sell back program requiring another $1760.00 to end our agreement with Ocean Sands. This timeshare has been a complete rip off and we shouldn’t have to spend any more money towards it. Since we could not utilize the timeshare when we wanted, at certain locations we wanted, as told we could, we are asking that the $1760.00 deed sell back be waived and for some of the funds we’ve paid since our agreement to be refunded to us.

      Local BBB

      BBB of Greater Hampton Roads

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