Business ProfileforShearer VW

We ordered a car in April 2021. In April 2022, Shearer called us to say that our car was finally on the way. They low-balled us on our trade, and when I asked if there was any wiggle room, the salesman suggested selling it on our own. He said "you have 2 weeks to sell your car". So we did, for $6k more than their trade offer. 2 weeks go by and our car hasn't arrived. Come to find out, they messed up and our car was never actually on its way. We spent many hours on the phone to get this info. So we're down to 1 car, which is not feasible in our family as my husband and I work in 2 different directions. We spent hours on the phone with VW and Shearer and finally got them to pay for a loaner for us. It was entirely their fault that we sold our vehicle; we wouldn't have sold it if the sales guy didn't tell us to, so it was completely justified for them to cover this ****** month goes by and our car finally arrives. Pre-delivery inspection found a bunch of issues and they couldn't deliver it to us. No one could tell us what was going on. The service manager told us it wasn't safe to drive and he wouldn't buy that car if it were him. He suspected it would need an entirely new drivetrain. We contacted our sales guy again asking if we could swap out for a different car. Mind you, as all this was going on, they STILL had no idea what the problem was with our car and still hadn't heard from VW. 2 more weeks go by without any communication from Shearer. We'd had it by this point. We didn't trust what they were selling us. We returned the Shearer-funded rental and got the receipt confirming that they paid for it, and started looking for another car elsewhere.2 months later we get a call from ***** saying that Shearer is refusing to pay the rental bill because we didn't do business with them. That is shady business. None of this would have happened if not for the incompetent sales guy at Shearer telling us to sell. They need to pay this bill, not us.COM # ******