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Find a Location

Palm Construction & Remodeling Inc. has 1 locations, listed below.

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    Business ProfileforPalm Construction & Remodeling Inc.

    Remodel Contractors

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Palm Construction & Remodeling Inc. offers residential exterior and interior remodeling services including kitchen and bathroom remodeling, windows and doors, flooring, roofing and gutters, patios and decks, hardscape and landscaping, painting and stucco, and general construction. 

    Products & Services

    Residential Interior and Exterior Construction and Remodeling Services

    Business Details

    Location of This Business
    Kent, WA 98032-7501
    BBB File Opened:
    3/30/2023
    Years in Business:
    5
    Business Started:
    9/5/2019
    Business Started Locally:
    8/30/2020
    Business Incorporated:
    7/20/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Guy Yaakov Zrachya, President/Director
    • Ms. Debbie Day, Secretary
    Contact Information

    Principal

    • Mr. Guy Yaakov Zrachya, President/Director

    Customer Contact

    • Ms. Debbie Day, Secretary
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gerald J

    2 stars

    10/26/2023

    *Pros:* Laborers were professionals and each one does the work perfectly. So 5 stars to the Laborers. Finished work in 10 days. See pictures on Yelp and ****** that work is great but overall kitchen remodeling-incomplete *Cons:* 1.) Aggressive sales team. We wanted only to add additional cabinets and ended up with Kitchen remodeling at 4 times the original planned budget. An analogy could be that the team will sell you a Porsche when all you wanted was a ****** The problem is you would never know the true cost as I never wanted a kitchen remodeling. However the sales team would make you sign the contract and make you pay 10% down payment that very day. Please see other comments in Yelp, ****** and BBB and to understand I am not exaggerating 2). Finished cabinets and countertop is top notch but the state of Kitchen was left very unpresentable. Kitchen remodeling needs to be complete 3) Asking for 90% of payment when the ********************* are placed but not all work complete esp with broken torn down walls. This is because when the contract was authored the conveniently authored it this way. I politely declined and the team accepted, yet should have never even asked for 90% payment when the work is not completed.4) Unclear statements - We spoke about backsplashing & the Sales team quoted under $200. Yet was not very clear in contract. While I agreed to paint, back splashing was conveniently removed from contract and as end customer I am not the expert in all these contract. So I felt scammed 5) False promises - Stated will collect the final payment after confirming everything was satisfactory. Yet left with unfinished partial drywall but I did pay as signed in contract and never delayed payment except when work was uncompleted.I am not just a complaining customer but still wanted to register my dissatisfaction and educate other customers. Once again cabinets and countertop are great but overall kitchen is unsatisfactory. Please see pictures in ****** and Yelp

    Local BBB

    BBB Great West + Pacific

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