Business ProfileforMarysville Hit Fitness LLC

2019 we were verbally notified by PA Fitness Arlington front desk that the Marysville and Arlington locations would be splitting Into PA Fitness and Hit Fitness. The person at the front desk did mention we would need to make a decision on which gym we would like to attend.We let the front desk know at that time that we were actually moving away and would be attending a new gym there, so we would like to cancel. The front desk thanked us and said no further action was required. This was October 2019. PA Fitness sold our contract and billing information (even though it was cancelled) to Hit Fitness who continued charging us for 13 months of use without our knowledge or consent. The reason we didn't notice for so long is because we thought the payments coming out were from our new gym at our new location, who agreed to charge us the same amount as we were previously charged by PA Fitness.January 2021 we finally realized we were still being charged. We found out Hit Fitness was charging us and we were able to cancel immediately. However, when we asked about refunds for the previous months of overpayment, not only were we told "no", but we were belittled and made to jump through hoops with no progress. **** (an owner) blamed us for taking so long to notice, saying "if you bring this in front of a judge, they won't do anything because it took you so long to notice." ******* (an owner) stated in a phone call that he would contact PA Fitness to help us come to a resolution. After a week of waiting for an update, I called again and ******* yelled at me stating "this isn't our problem, talk to ****. You can call all you want but I'm not doing anything about it".My wife and I have spent the past year+ trying to get a refund. PA Fitness didn't comply with customer notification laws required to transfer our contract, but Hit Fitness belittled and attacked me as a former customer and supportive member of the community. We paid $1,200 to a gym we never attended