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            • COMC.com

              6727 185th Ave NE Redmond, WA 98052-5037

              BBB Accredited Business

            Business ProfileCOMC.com

            Baseball Cards
            BBB accredited business

            Contact Information

            6727 185th Ave NE

            Redmond, WA 98052-5037

            Visit Website
            (800) 517-3540

            Business hours

            Closed
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/2024

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Check Out My LLC dba comc.com offers the online consignment and sale of baseball cards, sports memorabilia, comic books and comics, and collectibles.

            Products & Services

            Baseball Card and Sports Memorabilia Sales and Consignments, Collectible Sales and Consignments, Online Retailer, Sports Memorabilia, Comic Book Sales and Consignments, Online Consignment Sales Services

            Business Details

            Location of This Business
            6727 185th Ave NE, Redmond, WA 98052-5037
            BBB File Opened:
            8/20/2008
            Years in Business:
            17
            Business Started:
            12/1/2006
            Business Incorporated:
            12/1/2006
            Accredited Since:
            11/1/2024
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • CheckOutMyCards.com
            • CheckOutMyComics.com
            • Check Out My LLC
            • Julia Getsch Enterprises
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Joseph Highfill, Senior Account Executive
            • Ms. Julia Getsch, Owner/Manager
            Contact Information

            Principal

            • Ms. Julia Getsch, Owner/Manager

            Customer Contact

            • Mr. Joseph Highfill, Senior Account Executive
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/19/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On the following dates I sent COMC ***** cards in 2 different shipments.1 batch was on July 30, 2024 and the last batch was August 2, 2024 When using their submission wizard I was sure to select the option of "direct to grading" which showed a "per-item fee" of N/A. Meaning not applicable as there is no fee! I have not sent them any money. The business was supposed to check the value of each card and after doing so would eventually list and sell the cards for me and charge me a 5% or 10% fee on the successful sale of the card. The nature of the dispute is they are holding my cards hostage until I pay them a total of $239 dollars. The business has not tried to solve the problem, they keep repeating that they are a consignment business and will not return my cards to me. I just want them to send me back my ***** baseball cards that I sent them.
            Read More
            Read 15 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Garion C

            04/19/2024

            COMC not only refuses to ship you your cards back the same year you purchase them, they also hold your cards hostage until you pay an upcharge to get your cards mailed back to you.This is probably the worst place on the internet to buy cards. This is the only site that takes longer than a grading company to mail cards. This company has pushed back every estimated shipping date they have ever given me.Any company should find it ridiculous to not be able to ship the items purchased by their customers the same month the customer purchases the items. How has this company not been sued into bankruptcy?Holding my cards hostage until you pay them AGAIN for shipping? I need to pay an upcharge to get my cards back to me this year. How insane is that?If you are a lawyer please reach out to me @ Caporaso4 @aol.com

            COMC.com Response

            04/23/2024

            Hello,

            Our sincere apologies for the experience. In the last quarter of 2023 and first quarter of 2024 we experienced severe delays due to an overwhelming increase in business. We added overnight shifts and hired additional crew to meet this new demand. We have sent a mass email to all affected parties explaining the situation and providing a courtesy credit in the amount of the shipping service customer's requested. $5.00 for every affected order. We have also set more accurate packaging times to be displayed at check out so that customers may chose a service that best suits their needs. The President of the company is addressing the issue in regular blog posts on the site.

            I have looked and do not see that you have contacted us directly. For clarification, you cannot pay to expedite an order once it has been imported. I am not sure where you are getting that information but, it is false. We are not trying to get a second shipping payment from anyone. I see that your order from 12/07 shipped on 02/03, delivered on 02/07 and the one from 01/17 shipped on 04/04 and was delivered on 04/10. 

            Again, we apologize for the delay and any confusion. 

            Please let me know if I may be of further assistance.

            Read 3 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

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