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Find a Location

Magic's Custom Cycle Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMagic's Custom Cycle Inc.

    Motorcycle Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Magic's Custom Cycle Inc. offers motorcycle sales, service, and customization services.

    Products & Services

    Custom Motorcycles

    Business Details

    This is a multi-location business.

    Find a Location

    Magic's Custom Cycle Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Roy, WA 98580
      BBB File Opened:
      4/4/2018
      Years in Business:
      10
      Business Started:
      11/14/2014
      Business Incorporated:
      7/15/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Brad Hall, Owner
      Contact Information

      Principal

      • Mr. Brad Hall, Owner

      Customer Contact

      • Mr. Brad Hall, Owner
      Additional Contact Information

      Website Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David G

      1 star

      06/19/2022

      I woulndt even give 1 star if there was an option. Took bike there after estimate from another shop. Shift drum was bad i was told. They have it for 7 months before i can finally get a hold of someone who tells me they were having trouble getting case splitter. After a year they had finally gotten motor out and tell me it needs new motor. Also the guy who took it apart decided to completely disassemble the whole thing. I guess he was angry at owner. So now i sit nearly two years into repair. I finally was able to have them get used engine off ***** Now two weeks after the used engine is here they still cant give me a price fir install. The **** dollars i put down was all eaten up by tear down they told me. No communication what so ever from shop. Not one phone call. I have left many messages with no return call. I would never take a bike back to this shop.

      Magic's Custom Cycle Inc. Response

      06/20/2022

      We didn't tell you your shift drum was bad. That must have been the shop you took it to before us.The reason the motor was tore down was because 2nd gear was MISSING..IN CHUNKS that circulated through the engine and we were checking to see if the engine could be saved, you knew that. It was a catastrophic failure to which you were notified. The ball was left in YOUR COURT to find an engine. When we looked for an engine, there was none available. You aggreged to you getting the engine. COMMUNICATION ??? You have been Silent.....crickets.....no word from you until a couple of weeks ago when you finally came into the shop to pay for another engine. I thought you abandoned the bike. I should charge you for storing your bike here. Don't blame the shop for you being AWOL! As far as the cost I told you when you were in here that it would start around 12 hours additional. All you had to do was call. Your bike is being worked on for the last 4 days!!!

      Magic's Custom Cycle Inc. Response

      06/20/2022

      We didn't tell you your shift drum was bad. That must have been the shop you took it to before us.The reason the motor was tore down was because 2nd gear was MISSING..IN CHUNKS that turned into a metallic paste that circulated through the engine and we were checking to see if the engine could be saved, you knew that. It was a catastrophic failure to which you were notified. The ball was left in YOUR COURT to find an engine. When we looked for an engine, there was none available. You aggreged to you getting the engine. COMMUNICATION ??? You have been Silent.....crickets.....no word from you until a couple of weeks ago when you finally came into the shop to pay for another engine. I thought you abandoned the bike. I should charge you for storing your bike here. Don't blame the shop for you being AWOL! As far as the cost I told you when you were in here that it would start around 12 hours additional. All you had to do was call. Your bike is being worked on for the last 4 days!!!

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