Business ProfileforLead Balance, Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 113 Cherry St Ste 523-58, Seattle, WA 98104-2205
- BBB File Opened:
- 10/3/2018
- Years in Business:
- 7
- Business Started:
- 5/2/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Andrew Caldwell, Principal
- Ms. Monica Foust, Customer Service Manager
- Contact Information
Principal
- Mr. Andrew Caldwell, Principal
Customer Contact
- Ms. Monica Foust, Customer Service Manager
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/01/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Customer R
1 star03/19/2024
Lead Balance, Inc. Response
04/15/2024
In full review of the communication threads you exchanged with ****, it was evident he made every effort possible to help you experience optimum results. Contrary to your statement, the audio file was delivered to you on March 18, 2024 4:42 PM,where the call lasted over 4.5 mins. The audio dialogue was further proof to substantiate the lead applicant wanted to receive a quote, met all required filter conditions and had cordial conversation.
Additionally, any aged discount data packages utilize third-party validation tools to meticulously screen out potential errors, ensuring the utmost accuracy possible.These tools are instrumental in allowing you to effectively target the majority of the data with confidence. Furthermore,to bolster the success of your campaign, our aged lead data purchases come with complimentary overage to account for invalidities and to facilitate the smooth progress of your active files.
Email records also indicate that it was advised several times to nurture each lead and engage in productive dialogue. Allowing a solid rapport building process will only help establish credibility about your business, so each lead feels comfortable providing confidential information to move forward.
While we recognize that individual experiences with leads can vary, several elements can be outside of our control. Factors such as client's ability to engage in effective communications, trade expertise and enrollment structure available within your organization are components to success.
It's important not to overlook the comprehensive efforts we make along with the documented cooperation we illustrated throughout your campaign that were aimed at helping you reach your goals. Misrepresenting these objectives or disregarding our collaborative efforts to work cohesively with you would constitute a deliberate distortion of facts for misguided gain.
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